Service Desk Consultant jobs in New South Wales

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IT SERVICE DESK SPECIALIST

Receive, record and resolve IT infrastructure problems to support productivity. Provide timely & effective support for all IT systems. Monitor and escalate calls to ensure resolution to agreed SLA. Ensure effective, regular and ti...

CompanyNine For Brands
AddressNorth Sydney, NSW
CategoryIT
Job typeFull time
Date Posted 3 weeks ago See detail

IT Service Desk Specialist

Nine For Brands

North Sydney, NSW

Receive, record and resolve IT infrastructure problems to support productivity. Provide timely & effective support for all IT systems. Monitor and escalate calls to ensure resolution to agreed SLA. Ensure effective, regular and ti...

Customer Services Consultant | Ballina

Bupa Aged Care

Ballina, NSW

Supportive, collaborative, and caring team culture. Continual learning and development opportunities. Internal transfers across our care homes. Discounts on Bupa products Healthcare, Optical, Dental & other retail partners. Resi...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

Service Desk Specialist (Level I)

Braemac

Alexandria, NSW

Ensure excellent customer service by effectively assisting all system users with system problems, questions and requests as well as being ready to assist users at the start of the scheduled shift. Resolve system user problems and...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

IT Service Desk Manager & Delivery Lead (On-site)

Police Bank

Surry Hills, NSW

Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...

Inbound Sales and Service Consultant

Hollard Insurance

North Sydney, NSW

Start date: 3rd of June. Onsite Training at our North Sydney Office for first 6 weeks. 7.6 hours per day on a rostered basis between 8am 8pm Monday to Friday. Our contact centre operates on Saturdays from 8am 5pm so there may...

IT Service Desk Analyst Read more

Atlamgroup

Sydney, NSW

We are currently delivering some of Australias most exciting projects across the transport, building construction, defence, airports, mining, civil and social infrastructure sectors. Laing ORourke is committed to becoming the re...

It service desk

Northbridge Recruitment

Sydney, NSW

Duration: 12 Months with strong potential extension. Pay Rate: AUD $ 45 per hour + super. Location: Sydney CBD - Hybrid (2-3 days onsite weekly). Provide high-quality technical support for Windows 10, Microsoft 365, hardware, soft...

Service Desk Analyst - Sydney 6mo FTC

Centorrino Technologies

Sydney, NSW

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

Service Desk Support (Level 2)

Datamesh

Sydney, NSW

Engage and work with our Level 1 support team.. Assist in managing Level 2 queries to support desk. Engage and escalate tickets to Level 3 support after thorough investigation.. Manage the resolution of issues seen by end user...

Service Desk Analyst

Seven

Eveleigh, NSW

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

Service Desk Analyst

Atlamgroup

Sydney, NSW

Responsibilities include: Providing on-site support to end users across hardware, software and other devices Respond to support issues raised through first line calls, tickets and face to face queries Equipment set up such as PC's...

Service Desk Coordinator - IT

Grace Worldwide

Seven Hills, NSW

Act as the primary point of contact for all incidents and requests. Provide first and second line technical support on a wide range of technologies and systems via phone, email and face to face. Resolving incoming support incident...

IT Service Desk Analyst

Laing O'rourke

Sydney, NSW

494384 Sydney, NSW, Australia Information Technology Full time Closing on: May 13 2024 Microsoft Active Directory. Microsoft Exchange. Cisco Call Manage UCM. ServiceNow. Microsoft Intune. Excellent communication skills over the p...

Experienced Level 2 Service Desk Computer Technician/Onsite Technician

Geeks On Tap

Erina, NSW

$75,000 - $85,000 a year

Ability to communicate effectively to understand the problem and explain its solution. You must be customer-oriented, understanding and patient to deal with customers during a difficult time should it arise. The goal is to create...

Service Desk Technician

Atlamgroup

Newcastle, NSW

Service Desk Technician Corporate Services | Information Technology | Newcastle Permanent full time role $1,000 on call allowance Flexible leave options and up to 26 weeks paid parental leave Free daily breakfast, office drinks an...

Customer Service Consultant (12 Month Parental Leave Contract)

Intertek

Sydney, NSW

Resolving, in first contact, customer enquiries received by phone, email and/or chat. Owning complex issues to resolution, with regular progress updates to customer/s. Promoting the benefits of using the online store, helping cu...

Level 2 Service Desk and Onsite Support Engineer

Blueapache

Sydney, NSW

$60,000-75,000 per year

Provide Onsite Support and incident resolution for customer issues. Collaborate with remote resolver teams to assist with activities that require physical presence. Create knowledgebase articles and process documents. Proactively...

Service Desk Analyst

Peoplebank

Penrith, NSW

Initial 12 months contract. Location: Western Sydney (Richmond). Hybrid work model ( 3 days / office). Service Desk and Incident Management. Client Services Management. Service Support. Supplier Relationship Management. Previous e...

Service Desk Analyst

Seven

Eveleigh, NSW

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

Customer Service Consultant

Horizons

Ryde, NSW

$42 - $42 an hour

Youre passionate about people getting the help they need first time. You enjoy when a confused, frustrated or overwhelmed person leaves your interaction feeling heard with the right information or referral to go forward. Join our...

Customer Service Consultant

Aia Australia

New South Wales

Respond to inbound customer enquiries via the telephone and email in an empathetic and professional manner. Provide clear and accurate information about our products and services. Ensure customers records are accurate and up to d...

Senior Service Desk Analyst

Harvey Nash

Sydney, NSW

$70,000 - $80,000 a year

Senior Service Desk Anaayst (L1 & L2)* Up to $75-80k plus super* Sydney - North Shore Location* Hybrid working environmentWe are proud to be partnering with a growing MSSP, who are looking to add to their Service Desk team, due t...

IT Service Desk Coordinator

Grace Worldwide

Seven Hills, NSW

Act as the primary point of contact for all incidents and requests. Provide first and second line technical support on a wide range of technologies and systems via phone, email and face to face. Resolving incoming support incident...

NCCC Customer Service Consultant

Atlamgroup

Ryde, NSW

Full training and professional development opportunities. We currently have 1 vacancy open and are looking for someone who can work: Day Shift, shifts Monday to Friday and up to 12.30 Saturday As a key member of our growing team,...

Service Desk Analyst - Higher Education

Talent International

Richmond, NSW

$45 - $45 an hour

Service Desk and Incident Management. Client Services Management. Service Support. Vendor Management (3rd parties). Minimum of 2-3+ years Experience working on a multichannel Service Desk. Previous experience with using a helpdesk...

Service Desk Analyst

Peoplebank

Sydney, NSW

Initial 12 months contract. Location: Western Sydney (Richmond). Hybrid work model ( 3 days / office). Service Desk and Incident Management. Client Services Management. Service Support. Supplier Relationship Management. Previous e...

Customer Service Consultant

Aware Super

Wollongong, NSW

Attractive remuneration package

Start date - Monday 13 May 2024. 2-week full time training program. Required to attend the office for the first 3 months, before Hybrid arrangements can be discussed. Full time opportunities - based in Melbourne, Wollongong or Per...