Service Desk Desktop jobs in Footscray, VIC

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SERVICE DESK ANALYST

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

CompanyCommonry
AddressMelbourne, VIC
CategoryCustomer Service
Job typeFull time, Permanent
Date Posted a month ago See detail

Service Desk Analyst

Commonry

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

Service Desk Lead

Voyager Recruitment

Melbourne, VIC

$95,000 - $100,000 plus Superannuation

Is one of Australias most recognised Financial Services firms and a recipient of multiple awards. Boasts a diverse and inclusive company culture with flexible working conditions. Are scaling up and are looking for the best talent...

APS 6 - IT Service Desk Team Leader

Federal Court Of Australia

Melbourne, VIC

$90,199 - $101,022 per annum, plus superannuation

Excellent communication skills, written and verbal. Ability to understand, troubleshoot complex technical issues. Understand IT policies and procedures. Provide support via phone, remotely and in-person. Recording of all incidents...

Service Desk Officer

Australian Red Cross

Melbourne, VIC

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Customer Query HandlingServe as the subject matter expert for the product/service, address custome...

Service Desk – Melbourne, Australia

Axiom Technologies

Melbourne, VIC

1+ year of relevant experience....

Junior Service Desk Analyst

Ascendunt Group

Melbourne, VIC

$35 - $40 an hour

Provide first-line technical support to users via phone, email, or chat. Troubleshoot hardware, software, and network issues promptly and effectively. Document all incidents, requests, and resolutions in our ticketing system. Coll...

Service Desk Analyst

Good People Hr

Melbourne, VIC

Provide day to day workstation and network troubleshooting and support, and working within the ICT Service Desk and be involved in day to day ICT operations. Working at our level 1 ICT Service Desk. Primarily at one of our two mai...

Graduate Service Desk Support Administrator

Equity Trustees

Melbourne, VIC

Provide prompt customer support using ITSM tools, escalating complex issues when necessary. Support software applications to ensure smooth operation and promptly troubleshoot issues. Monitor cybersecurity tickets, ensuring prompt...

IT Service Desk Analyst

Peninsula Health Vic

Melbourne, VIC

To realise this vision, we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and look for ways to improve and have a passion for communicating and connecting with othe...

Service Desk Analyst

Wesfarmers Health

Melbourne, VIC

Provide reliable, superior, and measurable service improvement to all customers, including independent pharmacies. Work on a rotating 24/7 roster, answering calls and emails, and resolving level 1 support incidents related to in-s...

Service Desk Analyst

Latitude Financial Services

Melbourne, VIC

On the job training provided . Shift penalties apply for public holiday work . We focus on quality 50 to 60 tickets per week per person. 130 Lonsdale Street - Melbourne CBD. . Provide first-line support by telephone, email, and on...

APS 6 - IT Service Desk Team Leader

Aps

Melbourne, VIC

Delivery of quality ICT support services to clients Excellent communication skills, written and verbal.Ability to understand, troubleshoot complex technical issues.Understand IT policies and procedures.Provide support via phone, r...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

Service Desk Analyst (Level 1 & 2)

Hudson Australia

Melbourne, VIC

Input into the development of systems, tools and procedures that improve our capabilities. Actively take part in Change, Incident and Problem Management. Triaging and classification of inbound requests and incidents, sometimes dir...

Service Desk Analyst

Fourquarters

Melbourne, VIC

Providing Level 1/2 IT Service Desk support to staff. Ensuring all tickets are actioned in a timely manner. Performing regular system checks. Maintaining and updating system documentation as required. Ownership of induction proces...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

Service Desk Analyst

Programmed

Melbourne, VIC

Permanent

2 x Auckland and 1 x Melbourne. Dynamic and friendly team environment. Be part of an established brand with real career progression opportunities. Receiving and recording calls from end users & keeping users informed of ticket sta...

Service Desk Analyst (Level 1 & 2)

Hudson

Melbourne, VIC

$45.00-50.00 per hour

Input into the development of systems, tools and procedures that improve our capabilities. Actively take part in Change, Incident and Problem Management. Triaging and classification of inbound requests and incidents, sometimes dir...

IT Service Desk Analyst

Robert Half

Brunswick East, VIC

$70k - $75k p.a.

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

IT Service Desk Analyst

Robert Half

Brunswick East, VIC

$70,000 - $75,000 a year

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

Service Desk Support Analyst

Vmch

East Melbourne, VIC

Permanent, full-time role within our growing Service Desk team!. Enjoy a fantastic team culture plus development opportunities and career progression. Competitive salary, awesome NFP salary packaging benefits and hybrid work arran...

Manager- Service Desk

Mercy Health

Richmond, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

Customer Service Representative / Help Desk Operator

Ventia

Cremorne, VIC

67500 AUD per year

Helpdesk Operator - Monday to Friday 38 hours per week - Cremorne, VIC. We are also seeking a Call Dispatcher - 24/7 4 days on 5 days off rotating day and night shifts 12 hours at our Mitcham, VIC office for our Yarra Valley Water...

Customer Service Representative / Help Desk Operator

Ventia

Cremorne, VIC

Helpdesk Operator - Monday to Friday 38 hours per week Cremorne, VIC. We are also seeking a Call Dispatcher - 24/7 4 days on 5 days off rotating day and night shifts 12 hours at our Mitcham, VIC office for our Yarra Valley Water...

Service Desk Engineer

Tmr Recruitment

Tullamarine, VIC

$70,000 - $85,000 a year

WFH and Office - in Tullamarine. Up to $85k + super + $5k pa for self-development. Boutique MSP, established, consistent. A Flexible Office environment (3 days in office, 2 days from home). An opportunity to get hands-on experie...

Level 2.5 Service Desk Engineer

Hays Recruitment

Tullamarine, VIC

Supporting a broad range of clients to resolve high level IT issues escalated within the Service Desk. Sound knowledge of Office 365, Windows Server, Microsoft Exchange, Hyper-V, Backup technologies, VoIP and Network troubleshooti...