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IT SERVICE DESK COORDINATOR
prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...
| Company | Ventora Group |
|---|---|
| Address | Stapylton, QLD |
| Category | IT |
| Date Posted | just now See detail |
IT Service Desk Coordinator New
Ventora Group
Stapylton, QLD
prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...
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Service Desk Analyst New
Nri Australia & New Zealand
Adelaide, SA
Responding to phone, email, and event alerts within the defined, contractual SLAs. Achieve a high level of customer satisfaction through a high quality of service and accuracy in following of processes and procedures. Correctly id...
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It Service Desk Support Officer New
City Of Sydney
Sydney, NSW
Division: People Performance & TechnologyUnit: Technology & Digital ServicesSection: IS Client ServicesSalary: AUD$91,036.00per annum plus SuperannuationEmployment status:PermanentEmployment arrangement:Full TimeLocation:...
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Service Desk Analyst - 12months fixed term contract New
Reserve Bank Of Australia
Sydney, NSW
Make a difference - challenging and meaningful work that creates a big impact. Be inspired - our people are specialists in their field who contribute to the prosperity & welfare of Australian people. Embrace life - experience a wo...
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Service Desk Analyst , Baseline cleared - Fujitsu New
Chandler Macleod Group
Canberra, ACT
Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level.. You will manage calls from initiatio...
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IT Service Desk Support Officer New
City Of Sydney
Sydney, NSW
AUD$91,036.00per annum plus Superannuation. Permanent / Full Time. Sydney CBD. Option to work under a 19-day month arrangement. High level interpersonal, written and oral communication skills toworkwith staff to resolve tech...
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ICT Service Desk New
Hays Recruitment
Melbourne, VIC
Proactive customer focus demonstrated customer service focus; genuinely enjoys helping users; patient and resilient when dealing with user enquiries; demonstrated high level communication skills, including the ability to listen...
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Service desk analyst New
Sharp And Carter
Perth, WA
Providing L1/L2 support to end-users, troubleshooting hardware and software issues. Managing and resolving help desk tickets in a timely manner. Assisting in the installation, configuration, and maintenance of IT systems and appli...
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Part-Time Service Desk Analyst New
The University Of Queensland
Queensland
Information Technology Services - IT Customer Support Services. Broaden your career within one of QLD's largest employers. Achieve a work-life balance with part-time hours, WFH + more. Work with new and diverse technologies. Based...
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IT Service Desk Analyst New
Charter Hall
Melbourne, VIC
IT Learning & Development: Empower employees to be their very best selves by showing them how to get the most out of their tools and drive genuine insights that enable improved ways of working. Monitoring & Event Management: Ident...
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Service Desk Analyst New
Civil Aviation Safety Authority
Canberra, ACT
CASA is committed to attaining and retaining the highest quality of skilled professionals and providing a desirable work environment in which they can maximise their talent and potential. We are responsible for: human resou...
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IT Service Desk Technician New
Ventora
Queensland
minimum 2 years experience within an IT environment. experience across MS Office 365, Networks, Hardware and Systems Administration. knowledge of Windows servers and Active Directory. understanding of phone systems and Apple mobil...
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ICT Service Desk Analyst - Multiple Opportunities New
Unisys
Canberra, ACT
Must be an Australian Citizen. Requires Baseline Security Clearance. Provide troubleshooting to computer/desktop installation, operation, configuration, customization, and usage of assigned products. Respond to and resolve custom...
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Service Desk Analyst New
Rainy Day Recruitment
Adelaide, SA
Act as the initial point of contact for managed services customers seeking technical assistance. Resolve or escalate reported issues promptly and effectively. Create, manage, and document incident tickets, tracking and updating pr...
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Service Desk Analyst New
Brennan It
Sydney, NSW
An environment that embraces learning and development of all employees. A focus on health and well-being - social club, sporting teams, health checks, poker, and trivia nights and more!. Discounted IT hardware and software produc...
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Service Desk Officer New
Exclaim It
Woolloongabba, QLD
Location: Woolloongabba, Queensland. Type: Permanent. Job #16665. Salary: A$75,000. Monitor IT Service Desk system and document, resolve, escalate issues as required. Provide administration and support for Active Directory and Azu...
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Service Desk Officer New
Exclaim It
Brisbane, QLD
Monitor IT Service Desk system and document, resolve, escalate issues as required. Provide administration and support for Active Directory and Azure, Office 365, workstations, printing system and backup systems. Document all work...
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L1- IT Service Desk Technician New
Tesserent
Melbourne, VIC
Providing outstanding customer support including incident recording and escalation, as required, across a variety of cloud and managed service environments while adhering to Service Level Agreements and established incident manage...
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IT Service Desk Analyst New
Emeco International
Perth, WA
Be the hero for our IT Service Desk team, tackling tech queries like a pro. Make end-users' dreams come true by delivering lightning-fast solutions. Take charge as the tech maestro for site offices - you're the star! Spice up the...
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Level 1/2 Service Desk Analyst New
Granite Consulting
Melbourne, VIC
Provide first level contact and convey resolutions to customer issues. Office 365 hands on Service Desk Support. Properly escalate unresolved queries to the next level of support. Track, route and redirect problems to correct reso...
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Service Desk Analyst New
Fleetpartners
St Leonards, NSW
Answer calls to the internal Technical Support phone line. Troubleshoot and resolve level 1 IT issues. Escalate tickets to the level 2/3 IT support staff when required. Triage tickets submitted to through the companys Jira Servic...
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Technical Service Desk Analyst New
Givenergy Australia Pty Ltd
Adelaide, SA
Customer, installer and colleague support by phone, email and live chat to assist with technical and product-based issues across all product lines. First point of contact for product support requests and technical enquiries arrivi...
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Level 1-3 Support Engineer/Service Desk (Contract) New
Talent International
Barangaroo, NSW
At least 1-3 years' + experience in IT support. Hands on experience in imaging/building laptops. Experience supporting both Mac and Windows operating systems is essential (must be strong with Windows). Experience with IT hardware...
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ICT Service Desk New
Connectiv
Osborne Park, WA
Eligible to work in Australia Approachable, proactive, and friendly with a can-do attitude TAFE diploma in computing science or related field completed within the last five years 1 years technical Servicedesk experience 1 years...
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Service Desk Analyst New
Montare Recruitment
Brisbane, QLD
Based in Milton;. Progressive, growing company....
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Service Desk & Field Officer New
Wesley Mission Queensland
Chermside, QLD
Demonstrated Service Desk experience within a diverse and de-centralised computing environment with multiple internal and external stakeholders.. Demonstrated ability to think logically in response to queries raised.. Excellent...
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IT SERVICE DESK ANALYST New
Catalyst Education
Melbourne, VIC
Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...
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Service Desk Analyst New
Nec
Adelaide, SA
Providing exceptional customer service. Troubleshooting and problem resolution. Accurate recording of calls, incidents and service request information. Assigning incidents and requests to the correct support groups. Publishing and...
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Service Desk Analyst | ASX Listed - Financial Services New
Arcqtalent
Sydney, NSW
Set up of new users and support the existing BAU IT operations. Have good knowledge and experience in Technical level 1, 2 related support. Windows, AD, Exchange and O365 experience. Proven ability to install and maintain IT hard...
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ITDS Service Desk Analyst New
Uts College
Ultimo, NSW
Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...
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