Service Desk Lead jobs in New South Wales
Now available 253 results are consistent
Sort by:relevance - date
CUSTOMER SERVICE LEAD
Minimum four years experience in leading a Customer Service team within a contact centre and counter environment. Demonstrated experience in managing escalations with attention to delivering an outcome for the customer. Ability t...
| Company | Liverpool City Council |
|---|---|
| Address | Liverpool, NSW |
| Category | Accounting & Finance |
| Job type | Full time |
| Date Posted | 4 weeks ago See detail |
Customer Service Lead
Liverpool City Council
Liverpool, NSW
Minimum four years experience in leading a Customer Service team within a contact centre and counter environment. Demonstrated experience in managing escalations with attention to delivering an outcome for the customer. Ability t...
4 weeks ago seen See more...
Experienced Level 2 Service Desk Computer Technician/Onsite Technician
Geeks On Tap
Erina, NSW
$75,000 - $85,000 a year
Ability to communicate effectively to understand the problem and explain its solution. You must be customer-oriented, understanding and patient to deal with customers during a difficult time should it arise. The goal is to create...
4 weeks ago seen See more...
- View all Geeks On Tap jobs - jobs in Erina, NSW
Service Desk Technician
Atlamgroup
Newcastle, NSW
Service Desk Technician Corporate Services | Information Technology | Newcastle Permanent full time role $1,000 on call allowance Flexible leave options and up to 26 weeks paid parental leave Free daily breakfast, office drinks an...
4 weeks ago seen See more...
- View all Atlamgroup jobs - jobs in Newcastle, NSW
Level 2 Service Desk and Onsite Support Engineer
Blueapache
Sydney, NSW
$60,000-75,000 per year
Provide Onsite Support and incident resolution for customer issues. Collaborate with remote resolver teams to assist with activities that require physical presence. Create knowledgebase articles and process documents. Proactively...
4 weeks ago seen See more...
- View all Blueapache jobs - jobs in Sydney, NSW
Service Desk Analyst
Peoplebank
Penrith, NSW
Initial 12 months contract. Location: Western Sydney (Richmond). Hybrid work model ( 3 days / office). Service Desk and Incident Management. Client Services Management. Service Support. Supplier Relationship Management. Previous e...
4 weeks ago seen See more...
- View all Peoplebank jobs - jobs in Penrith, NSW
Customer Service Lead
Liverpool City Council
Liverpool, NSW
Minimum four years experience in leading a Customer Service team within a contact centre and counter environment. Demonstrated experience in managing escalations with attention to delivering an outcome for the customer. Ability t...
4 weeks ago seen See more...
Service Desk Analyst
Seven
Eveleigh, NSW
Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....
4 weeks ago seen See more...
- View all Seven jobs - jobs in Eveleigh, NSW
Senior Service Desk Analyst
Harvey Nash
Sydney, NSW
$70,000 - $80,000 a year
Senior Service Desk Anaayst (L1 & L2)* Up to $75-80k plus super* Sydney - North Shore Location* Hybrid working environmentWe are proud to be partnering with a growing MSSP, who are looking to add to their Service Desk team, due t...
4 weeks ago seen See more...
- View all Harvey Nash jobs - jobs in Sydney, NSW
IT Service Desk Coordinator
Grace Worldwide
Seven Hills, NSW
Act as the primary point of contact for all incidents and requests. Provide first and second line technical support on a wide range of technologies and systems via phone, email and face to face. Resolving incoming support incident...
4 weeks ago seen See more...
- View all Grace Worldwide jobs - jobs in Seven Hills, NSW
Service Desk Analyst - Higher Education
Talent International
Richmond, NSW
$45 - $45 an hour
Service Desk and Incident Management. Client Services Management. Service Support. Vendor Management (3rd parties). Minimum of 2-3+ years Experience working on a multichannel Service Desk. Previous experience with using a helpdesk...
4 weeks ago seen See more...
- View all Talent International jobs - jobs in Richmond, NSW
Service Desk Analyst
Peoplebank
Sydney, NSW
Initial 12 months contract. Location: Western Sydney (Richmond). Hybrid work model ( 3 days / office). Service Desk and Incident Management. Client Services Management. Service Support. Supplier Relationship Management. Previous e...
4 weeks ago seen See more...
- View all Peoplebank jobs - jobs in Sydney, NSW
Service Desk Support (Level 2)
Datamesh
Sydney, NSW
Engage and work with our Level 1 support team.. Assist in managing Level 2 queries to support desk. Engage and escalate tickets to Level 3 support after thorough investigation.. Manage the resolution of issues seen by end user...
4 weeks ago seen See more...
- View all Datamesh jobs - jobs in Sydney, NSW
Senior Service Desk Analyst
Experis
Sydney, NSW
Permanent
Provide technical support, answering support queries via the telephone, using remote desktop tools and ensuring Australia wide coverage across all locations and agreed hours of operation. Act as a further escalation point for unre...
a month ago seen See more...
- View all Experis jobs - jobs in Sydney, NSW
Service Desk and Delivery Manager
Mission Australia
Sydney, NSW
Permanent
Full Time, Permanent Role. Location: Sydney, with Work from Home Options! Make a meaningful difference to the lives of Australians in need. Manage the overall Service Desk activities, providing superior customer service experience...
a month ago seen See more...
- View all Mission Australia jobs - jobs in Sydney, NSW
Service Desk Analyst
Experis
Newcastle, NSW
Permanent
12 hour shifts, 2 days followed by 2 nights, then 4 days off. Seeking a local resource i.e someone who can travel to Charlestown for day shifts. Night shifts can be carried out from home or office. First point of contact for phone...
a month ago seen See more...
- View all Experis jobs - jobs in Newcastle, NSW
Service Lead, Community - Cardiff Hub
Atlamgroup
Cardiff, NSW
Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Res...
a month ago seen See more...
- View all Atlamgroup jobs - jobs in Cardiff, NSW
Service Lead, Community
Aruma
Cardiff, NSW
Lead and motivate a team of disabled production workers to achieve their best. Ensure smooth operations and efficient production processes. Provide guidance and support, addressing any challenges that arise. Collaborate with vario...
a month ago seen See more...
- View all Aruma jobs - jobs in Cardiff, NSW
Senior Service Desk Officer
Trc Group
Sydney, NSW
$75 - $80 an hour
Provide ICT support to end users and procure ICT hardware and software based on business requirements. This includes liaising with the business, researching available products, testing the products, assisting the Manager IT Servic...
a month ago seen See more...
- View all Trc Group jobs - jobs in Sydney, NSW
ICT Service Desk Engineer
Life Without Barriers
Sydney, NSW
Provide operational support for all ICT equipment. Provide first level operational support for all ICT applications. Maintain the availability, security, integrity, performance and enhancements of the ICT technology environment. E...
a month ago seen See more...
- View all Life Without Barriers jobs - jobs in Sydney, NSW
Senior it service desk officer
Workforce Australia For Individuals
Sydney, NSW
You will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, and escalating issues as needed.. Deploy and decommission ICT solutions, such as telephony, AV and end user computing....
a month ago seen See more...
Senior IT service Desk Officer
Hays Recruitment
Sydney, NSW
Build and maintain key relationships with users, technical staff and stakeholders to determine and resolve issues. Proven experience providing level 2- Level 3 IT support, facilitating the resolution of escalated issues, promoting...
a month ago seen See more...
- View all Hays Recruitment jobs - jobs in Sydney, NSW
Senior Service Desk Analyst
Experis
Sydney, NSW
Provide technical support, answering support queries via the telephone, using remote desktop tools and ensuring Australia wide coverage across all locations and agreed hours of operation. Act as a further escalation point for unre...
a month ago seen See more...
- View all Experis jobs - jobs in Sydney, NSW
Service Desk Analyst - Enterprise Mobility
Teleresult Pty Ltd
Crows Nest, NSW
Provide Level 1 and 2 Service Desk Support via phone, email and online tools. Triage new Incidents and Service Requests as they are received, prioritise appropriately and ensure that critical issues are addressed in a timely manne...
a month ago seen See more...
- View all Teleresult Pty Ltd jobs - jobs in Crows Nest, NSW
Service Desk Analyst
Ambition Recruitment
Sydney, NSW
Providing on-site support to end users across hardware, software and other devices. Respond to support issues raised through first line calls, tickets and face to face queries. Equipment set up such as PC's, laptops, mobiles and c...
a month ago seen See more...
- View all Ambition Recruitment jobs - jobs in Sydney, NSW
Expression of Interest - Service Desk Analyst - Remote - Moama
Centorrino Technologies
Moama, NSW
Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...
a month ago seen See more...
- View all Centorrino Technologies jobs - jobs in Moama, NSW
Level 3 Service Desk Engineer -Sydney
Efex
Sydney, NSW
Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....
a month ago seen See more...
- View all Efex jobs - jobs in Sydney, NSW
Graduate Service Desk Analyst
Department Of Education Vic
Sydney, NSW
External - Company Group Customers, service providers, and sub-contractors. Internal - Technical Teams and Service Delivery Managers; Sub-Divisions and related personnel; colleagues and associates. Respond to requests for technica...
a month ago seen See more...
Service Desk Analyst
Ac3
Sydney, NSW
$62,500 - $62,500 a year
Providing Level 1 & 2 technical support either by telephone, email, face to face or remotely. Troubleshoot software and hardware issues in a Windows based environment. Escalate issues to other teams where appropriate. Perform user...
a month ago seen See more...
- View all Ac3 jobs - jobs in Sydney, NSW
IT Service Desk Analyst
Inchcape Shipping Services
St Leonards, NSW
To provide first and second tier customer support; managing customer expectations in a satisfactory and consistent manner. Through the use of various productivity tools and a disciplined approach to problem/fault diagnosis, help c...
a month ago seen See more...
IT Service Desk Officer | Hybrid Work from Home Role
Precision It
North Sydney, NSW
Office 365. Cloud services. Networking. Security & Firewalls. Strong written and verbal communication skills with high-level attention to detail. Customer-focused ensuring client confidence in the support team and the business. Ab...
a month ago seen See more...
- View all Precision It jobs - jobs in North Sydney, NSW
Account 
More