Service Desk Lead jobs in New South Wales

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CUSTOMER SERVICE TEAM LEAD

Permanent Full-Time Role. Based in Warriewood with parking on site. Excellent salary package $116,500 including bonus + Super. Manage the day-to-day activities of the Customer Service Team, including Trade Counter Sales. Answering...

CompanyOptimal Recruitment
AddressWarriewood, NSW
CategoryCustomer Service
Date Posted a week ago See detail

Customer Service Team Lead

Optimal Recruitment

Warriewood, NSW

Permanent Full-Time Role. Based in Warriewood with parking on site. Excellent salary package $116,500 including bonus + Super. Manage the day-to-day activities of the Customer Service Team, including Trade Counter Sales. Answering...

Payments Client Service Team Lead - Vice President

Jp Morgan Chase & Co

Sydney, NSW

Lead the local Australia & New Zealand Client Service team, which consists of a team of approx. 10 members, including, Analyst, Associates, Senior Associates and Vice Presidents in the team. Work with, and manage through, other fu...

SERVICE TECHNICIAN/LEADING HAND – CONTROL VALVES & INSTRUMENTS –

Powerflo Solutions

Silverwater, NSW

You must possess a strong work ethic and have proven experience in the service of Control and/or Relief Valves and Instruments;. You will be highly motivated; have maturity and responsibility towards working within a Team environm...

Service Desk Manager

Lagardère Awpl

Sydney, NSW

Permanent

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

Technical Lead Full Stack // Financial Services

Talent International

Sydney, NSW

Lead the design, development, and deployment of complex web applications using Java, React, and NodeJS technologies. Provide Technical Leadership and mentorship to a team of developers, fostering a culture of innovation, collabora...

Lead Field Service Technician

Drd Group

Sydney, NSW

Hold Site Electrical Contractors Licence Nominee position, ensuring compliance with relevant regulations, codes, and standards. Lead, coach, and train site Technicians and third party contractors, fostering a culture of safety and...

Service Desk Analyst

Globant Commerce Studio

Sydney, NSW

Permanent

Respond to requests for technical assistance in person, via phone, communication channels. Diagnose and resolve technical hardware and software issues. Advice user on appropriate action. Follow standard help desk procedures. Redir...

Service Desk Manager

Downer Group

North Ryde, NSW

Permanent

Lead and manage the Service Desk team, including hiring, training, coaching, and performance management of Service Desk analysts to ensure a high-performing and motivated team. Establish and maintain Service Desk processes, proced...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Permanent

Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....

Graduate Service Desk Officer

Peoplebank

Sydney, NSW

Permanent

Work within the Service Desk team and be the first point of contact for users, actioning and resolving incidents and requests in the ITSM ticketing system at a level 1 capacity, according to internal SLA policies. Communicate with...

Senior Administration Officer - Cancer Service Administration Lead

Nsw Health

Orange, NSW

$77,624-79,459 per year

Employment Type: Permanent Full TimePosition Classification: Administrative Officer Level 6Remuneration: $77,623.75 - $79,458.87 pa (+ superannuation + are available to reduce your taxable income and increase your take-home pay)Re...

Cloud Service Delivery Lead

Ncs Australia

Sydney, NSW

Permanent

Previous experience in a similar leadership role within the managed services industry. Proven experience in managed services delivery, with a strong understanding of service level agreements (SLAs), ITIL framework, and industry be...

Lead Field Service Technician

Drd Group

Sydney, NSW

Permanent

Hold Site Electrical Contractors Licence Nominee position, ensuring compliance with relevant regulations, codes, and standards. Lead, coach, and train site Technicians and third party contractors, fostering a culture of safety and...

Payments Client Service Team Lead - Vice President

Jpmorgan Chase

Sydney, NSW

Permanent

Lead the local Australia & New Zealand Client Service team, which consists of a team of approx. 10 members, including, Analyst, Associates, Senior Associates and Vice Presidents in the team. Work with, and manage through, other fu...

Lead Advanced Field Service Technician

Honeywell

North Ryde, NSW

Permanent

Configuration, Diagnoses Fault, repairs and Programming of building services (e.g. Security, Access control, HVAC, BMS control, and Third-Party Systems). Software load and Configuration of Honeywell Systems and other systems as re...

Customer Service Lead

Atlamgroup

Liverpool, NSW

Salary: $86,366.68 - $94,622.85 Closing Date: 2nd May 2024 Liverpool is a diverse and innovative Council located at the Gateway to the upcoming Western Sydney Airport. Liverpool is fast becoming Sydney?s third CBD and is going t...

IT Service Desk Specialist

Nine For Brands

North Sydney, NSW

Receive, record and resolve IT infrastructure problems to support productivity. Provide timely & effective support for all IT systems. Monitor and escalate calls to ensure resolution to agreed SLA. Ensure effective, regular and ti...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

Service Desk Specialist (Level I)

Braemac

Alexandria, NSW

Ensure excellent customer service by effectively assisting all system users with system problems, questions and requests as well as being ready to assist users at the start of the scheduled shift. Resolve system user problems and...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...

NSW Service Lead

Continence Foundation Of Australia

Newington, NSW

Providing leadership and management to the NSW based team. Management and delivery of relevant funding agreements. Developing and delivering educational information, programs and displays on continence health promotion that is ev...

IT Service Desk Analyst Read more

Atlamgroup

Sydney, NSW

We are currently delivering some of Australias most exciting projects across the transport, building construction, defence, airports, mining, civil and social infrastructure sectors. Laing ORourke is committed to becoming the re...

It service desk

Northbridge Recruitment

Sydney, NSW

Duration: 12 Months with strong potential extension. Pay Rate: AUD $ 45 per hour + super. Location: Sydney CBD - Hybrid (2-3 days onsite weekly). Provide high-quality technical support for Windows 10, Microsoft 365, hardware, soft...

Service Desk Analyst - Sydney 6mo FTC

Centorrino Technologies

Sydney, NSW

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

Service Desk Support (Level 2)

Datamesh

Sydney, NSW

Engage and work with our Level 1 support team.. Assist in managing Level 2 queries to support desk. Engage and escalate tickets to Level 3 support after thorough investigation.. Manage the resolution of issues seen by end user...

Service Desk Analyst

Seven

Eveleigh, NSW

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

Service Desk Analyst

Atlamgroup

Sydney, NSW

Responsibilities include: Providing on-site support to end users across hardware, software and other devices Respond to support issues raised through first line calls, tickets and face to face queries Equipment set up such as PC's...

Service Desk Coordinator - IT

Grace Worldwide

Seven Hills, NSW

Act as the primary point of contact for all incidents and requests. Provide first and second line technical support on a wide range of technologies and systems via phone, email and face to face. Resolving incoming support incident...

IT Service Desk Analyst

Laing O'rourke

Sydney, NSW

494384 Sydney, NSW, Australia Information Technology Full time Closing on: May 13 2024 Microsoft Active Directory. Microsoft Exchange. Cisco Call Manage UCM. ServiceNow. Microsoft Intune. Excellent communication skills over the p...