Service Desk Lead jobs in Sydney, NSW

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SERVICE DESK ANALYST

Respond to requests for technical assistance in person, via phone, communication channels. Diagnose and resolve technical hardware and software issues. Advice user on appropriate action. Follow standard help desk procedures. Redir...

CompanyGlobant Commerce Studio
AddressSydney, NSW
CategoryCustomer Service
SalaryPermanent
Date Posted just now See detail

Service Desk Analyst New

Globant Commerce Studio

Sydney, NSW

Permanent

Respond to requests for technical assistance in person, via phone, communication channels. Diagnose and resolve technical hardware and software issues. Advice user on appropriate action. Follow standard help desk procedures. Redir...

IT Service Desk Lead

Fourquarters Recruitment

Sydney, NSW

Deliver a consistently high level of IT Operations and Service Desk support as the first point of contact for the end users. Complete start of day operation and health checks and resolve or escalate any errors or failures. User ID...

IT Service Desk Lead

Fourquarters Recruitment

Sydney, NSW

Deliver a consistently high level of IT Operations and Service Desk support as the first point of contact for the end users. Complete start of day operation and health checks and resolve or escalate any errors or failures. User ID...

IT Service Desk Manager & Delivery Lead (On-site)

Police Bank

Surry Hills, NSW

Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Permanent

Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....

Graduate Service Desk Officer

Peoplebank

Sydney, NSW

Permanent

Work within the Service Desk team and be the first point of contact for users, actioning and resolving incidents and requests in the ITSM ticketing system at a level 1 capacity, according to internal SLA policies. Communicate with...

Cloud Service Delivery Lead New

Ncs Australia

Sydney, NSW

Permanent

Previous experience in a similar leadership role within the managed services industry. Proven experience in managed services delivery, with a strong understanding of service level agreements (SLAs), ITIL framework, and industry be...

Lead Field Service Technician

Drd Group

Sydney, NSW

Permanent

Hold Site Electrical Contractors Licence Nominee position, ensuring compliance with relevant regulations, codes, and standards. Lead, coach, and train site Technicians and third party contractors, fostering a culture of safety and...

Payments Client Service Team Lead - Vice President

Jpmorgan Chase

Sydney, NSW

Permanent

Lead the local Australia & New Zealand Client Service team, which consists of a team of approx. 10 members, including, Analyst, Associates, Senior Associates and Vice Presidents in the team. Work with, and manage through, other fu...

Service Desk and Onsite Support Team Lead

Total Resource Solutions

Sydney, NSW

$700 - $800 p/d + super. Sydney CBD. 6 month contract with extensions. Log and work on incident tickets, user requests and systems alert management. Implement and refine structured operating procedures, to ensure consistent and hi...

Check-in Agents, Gate Leads, Service Desk Officers & Turnaround Coordinators

Menzies Aviation

Sydney, NSW

Check-in Agents from $28.39 per hour plus penalties and allowances. Gate Leads from $30.37 per hour plus penalties and allowances. Service Desk Officer and Turnaround Coordinators from $33.09 per hour plus penalties and allowances...

Check-in Agents, Gate Leads, Service Desk Officers & Turnaround Coordinators

Menzies Aviation

Sydney, NSW

Check-in Agents from $28.39 per hour plus penalties and allowances. Gate Leads from $30.37 per hour plus penalties and allowances. Service Desk Officer and Turnaround Coordinators from $33.09 per hour plus penalties and allowances...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...

IT Service Desk Analyst Read more

Atlamgroup

Sydney, NSW

We are currently delivering some of Australias most exciting projects across the transport, building construction, defence, airports, mining, civil and social infrastructure sectors. Laing ORourke is committed to becoming the re...

It service desk

Northbridge Recruitment

Sydney, NSW

Duration: 12 Months with strong potential extension. Pay Rate: AUD $ 45 per hour + super. Location: Sydney CBD - Hybrid (2-3 days onsite weekly). Provide high-quality technical support for Windows 10, Microsoft 365, hardware, soft...

Service Desk Analyst - Sydney 6mo FTC

Centorrino Technologies

Sydney, NSW

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

Service Desk Support (Level 2)

Datamesh

Sydney, NSW

Engage and work with our Level 1 support team.. Assist in managing Level 2 queries to support desk. Engage and escalate tickets to Level 3 support after thorough investigation.. Manage the resolution of issues seen by end user...

Service Desk Analyst

Atlamgroup

Sydney, NSW

Responsibilities include: Providing on-site support to end users across hardware, software and other devices Respond to support issues raised through first line calls, tickets and face to face queries Equipment set up such as PC's...

IT Service Desk Analyst

Laing O'rourke

Sydney, NSW

494384 Sydney, NSW, Australia Information Technology Full time Closing on: May 13 2024 Microsoft Active Directory. Microsoft Exchange. Cisco Call Manage UCM. ServiceNow. Microsoft Intune. Excellent communication skills over the p...

Level 2 Service Desk and Onsite Support Engineer

Blueapache

Sydney, NSW

$60,000-75,000 per year

Provide Onsite Support and incident resolution for customer issues. Collaborate with remote resolver teams to assist with activities that require physical presence. Create knowledgebase articles and process documents. Proactively...

Senior Service Desk Analyst

Harvey Nash

Sydney, NSW

$70,000 - $80,000 a year

Senior Service Desk Anaayst (L1 & L2)* Up to $75-80k plus super* Sydney - North Shore Location* Hybrid working environmentWe are proud to be partnering with a growing MSSP, who are looking to add to their Service Desk team, due t...

Service Desk Analyst

Peoplebank

Sydney, NSW

Initial 12 months contract. Location: Western Sydney (Richmond). Hybrid work model ( 3 days / office). Service Desk and Incident Management. Client Services Management. Service Support. Supplier Relationship Management. Previous e...

Service Desk Support (Level 2)

Datamesh

Sydney, NSW

Engage and work with our Level 1 support team.. Assist in managing Level 2 queries to support desk. Engage and escalate tickets to Level 3 support after thorough investigation.. Manage the resolution of issues seen by end user...

Lead Advanced Field Service Technician

Honeywell

Sydney, NSW

Configuration, Diagnoses Fault, repairs and Programming of building services (e.g. Security, Access control, HVAC, BMS control, and Third-Party Systems). Software load and Configuration of Honeywell Systems and other systems as re...

Lead Pharmacist (Clinical) ? Oncology and Ambulatory Cancer Services

Atlamgroup

Sydney, NSW

Position title: Lead Pharmacist (Clinical) - Oncology and Ambulatory Cancer Services Employment Type: Maximum Term (12 months Maternity Leave Backfill - with the possibility of extension) Hours per week: 38 hours (plus weekend and...

Lead Wind Farm Field Service Technician

Atlamgroup

Sydney, NSW

As a pivotal member of our site team, you will play a crucial role in maintaining and optimizing wind turbines to ensure the consistent delivery of renewable energy. Our client are committed to supporting employee growth and succe...

Lead Field Service Technician - BMS

Honeywell

Sydney, NSW

Collaborating and building relationships with Facility Managers, engineering teams, and technicians to service customer equipment to the highest standards. Developing, maintaining, and improving relationships with the customer by...

Service Delivery Lead

Bsi People

Sydney, NSW

Leads the Global and/or local Delivery of Services provided to a particular account or group of accounts. Responsible for the successful planning, implementation and execution of the contracted services where success criteria incl...