Service Desk Manager jobs in Canberra, ACT
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TRIAGING & ADMIN SERVICE DESK
556112 Canberra / ACT, ACT, Australia, 2601 Continuing Closing at: Jun 9 2024 at 23:55 AEST Exciting and diverse role. Ongoing development. Central Canberra location. A statement addressing the selection criteria. A current curri...
| Company | Australian National University |
|---|---|
| Address | Canberra, ACT |
| Category | Customer Service |
| Date Posted | a month ago See detail |
Triaging & Admin Service Desk
Australian National University
Canberra, ACT
556112 Canberra / ACT, ACT, Australia, 2601 Continuing Closing at: Jun 9 2024 at 23:55 AEST Exciting and diverse role. Ongoing development. Central Canberra location. A statement addressing the selection criteria. A current curri...
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Service Management Officer
Optus
Canberra, ACT
Manage low level incidents and service requests. Facilitate moves, additions, and changes within the Optus Business data, mobile, voice product suites and active directory product as required by the client. Management and consiste...
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Client Services Manager
Women's Legal Centre
Canberra, ACT
Manage the delivery of critical Intake services and paralegal support to practitioners, including recruitment, training, rostering and supervision of team members and their delivery of intake and paralegal services. Assume respons...
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Service Desk Analyst , Baseline cleared - Fujitsu
Chandler Macleod Group
Canberra, ACT
Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level.. You will manage calls from initiatio...
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Service Desk Analyst
Civil Aviation Safety Authority
Canberra, ACT
CASA is committed to attaining and retaining the highest quality of skilled professionals and providing a desirable work environment in which they can maximise their talent and potential. We are responsible for: human resou...
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ICT Service Desk Analyst - Multiple Opportunities
Unisys
Canberra, ACT
Must be an Australian Citizen. Requires Baseline Security Clearance. Provide troubleshooting to computer/desktop installation, operation, configuration, customization, and usage of assigned products. Respond to and resolve custom...
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Services Desk Analyst L1
Unisys
Canberra, ACT
1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...
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Services Manager - ACT
Lendlease
Canberra, ACT
Be an Australian Citizen, with the ability to gain an NV2 Level Security Clearance. Degree qualification in a relevant field of study (Mechanical/Electrical Engineering or Construction Management related). Previous experience work...
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Service Desk Analyst , baseline cleared - Fujitsu
Chandler Macleod
Canberra, ACT
Contract
Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level. You will manage calls from initiation...
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Workplace Services Manager
Kpmg
Canberra, ACT
Permanent
Coordinating, scheduling and tracking a planned preventative maintenance program ensuring smooth operation and upkeep of the workplace. Monthly financial budgeting and reporting. Project manage small - medium workplace upgrades an...
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IT Service Desk Analyst
Seven
Canberra, ACT
Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....
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IT Service Desk Analyst - Canberra
Seven West Media
Canberra, ACT
Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....
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ICT Service Desk Team Leader
Digital61
Canberra, ACT
Lead, mentor, and motivate Service Desk technicians. Set performance expectations, prioritize tasks, and ensure timely issue resolution. Maintain a customer-centric approach and handle escalated issues. Streamline processes, analy...
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HR Services Manager - APS 6 (Ongoing; non-ongoing)
National Archives Of Australia
Canberra, ACT
Supervise a small team and work closely with all HR sections to provide a comprehensive level of HR support to the agency.. Manage and coordinate the professional payroll and recruitment activities for the National Archives. Prov...
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Level 2 Service Desk Analyst
Penten
Canberra, ACT
Resume. Cover letter. Clearly outline your Australian citizenship. Serve as an advanced point of contact for end-user queries, demonstrating comprehensive knowledge and expertise in resolving a wide range of issues effectively. Ta...
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Service Desk Analyst
Asic
Canberra, ACT
ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation). Permanent position based in Canberra. Providi...
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Service Desk Analyst
Minterellison
Canberra, ACT
Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...
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ICT Service Desk Analyst - APS 4 (Ongoing)
National Archives Of Australia
Canberra, ACT
Provide front-of-house services and represent the Data and Digital Branch, delivering consistent, high-quality, and responsive client service support to internal users. Support clients and communicate either in person, or electron...
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Service Desk Analyst L1
Unisys
Canberra, ACT
1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...
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Service Manager
Carrier
Canberra, ACT
We are looking for a solution orientated Service Manager with the ability to provide an excellent experience to internal client and our clients in the field. Therefore, you will;. Lead, manage, and mentor a team of service technic...
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Service Manager/ Centre Director
Busy Bees
Canberra, ACT
Higher Salary - Competitive, above-award salary, negotiable to meet your needs! Bonus opportunities - Access to our BEEs Bonus program for Area Managers, paid quarterly! Uniform & Laundry - Get a Laundry allowance and annual U...
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Service Desk L1
Unisys
Canberra, ACT
Permanent
What success looks like in this role:1st Level telephone contact support.Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly cus...
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IT Service Desk Support Officer (Multiple Opportunities) - APS Level 4
Attorney-General's Department
Canberra, ACT
$74,679-81,085 per year
Ongoing. Salary: $74 679 to $81 085 plus 15.4% superannuation. Canberra, ACT. Provide a superior client-focused information and technology support service to clients in all areas of the department and the minister's office. Log, r...
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Service Desk Analyst
Kbr
Canberra, ACT
Permanent
Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. Your exper...
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Managed Service Desk Engineer
Asi Solutions
Belconnen, ACT
End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...
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Managed Service Desk Engineer
Asi Solutions
Belconnen, ACT
End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...
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Service Delivery Manager
Downer
Acton, ACT
Working closely with the Contract Manager, you will be responsible for the delivery of service while working with and assisting the Asset Planning Manager in the overall strategic lifecycle management of all buildings and assets.B...
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Service Manager
Eagers Act Pty Limited
Phillip, ACT
Youre committed to exceeding expectations and KPI's. You have the ability & drive to motivate and lead your team. You have strong management experience. Youre a natural with people capable, approachable, and collaborative. You...
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Senior Engagement Manager, AWS Professional Services, Public Sector
Amazon
Canberra, ACT
Permanent
DESCRIPTIONKey job responsibilitiesYou will own, with customers, the delivery of business outcomes through managing matrixed teams, across multi-streams, using an agile mindset and framework. Ongoing events and learning experience...
4 weeks ago seen
Service Delivery Manager
Spotless
Acton, ACT
Develop and optimize asset management, risk management, and operational maintenance strategies to ensure efficient Service Delivery and extend the economic life of buildings and assets. Oversee and improve the Lifecycle management...
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