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Service Desk Manager jobs in Port Melbourne, VIC

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NATIONAL CONTACT CENTRE MANAGER SERVICE

Delivering best Average Speed to Answer (ASA) with available resources and ensuring First Call Resolution (FCR) rates are as high as possible. Driving customer NPS outcomes. Working closely with the Service Execution Managers to...

CompanyBupa Aged Care Australia
AddressMelbourne, VIC
CategoryCustomer Service
Job typePermanent - Full Time
Date Posted 4 days ago See detail

National Contact Centre Manager Service

Bupa Aged Care Australia

Melbourne, VIC

Delivering best Average Speed to Answer (ASA) with available resources and ensuring First Call Resolution (FCR) rates are as high as possible. Driving customer NPS outcomes. Working closely with the Service Execution Managers to...

4 days ago seen See more...

General Manager - Community Services & Independent Living Units (ILU)

Royal Freemasons

Melbourne, VIC

Competitive salary + Free car parking + Not for Profit Salary Packaging. Leading Not-for-profit Aged Care Provider in Victoria. Rewarding role where you will make a difference. Developing and implementing an operational model that...

5 days ago seen See more...

Taxation/Practice Client Services Manager

Bull & Associates Accountants

Docklands, VIC

CPA or CA Qualified or degree10 years Tax Practice ExperienceXero Specialist Re-Open and develop Docklands Office, manage and run morning team meetings, re-organise and prioritise client deliveries, follow up clients, sign off Tax...

2 weeks ago seen See more...

Building Services Manager

Jll Asia

Melbourne, VIC

Manage contractor maintenance programs and ensure compliance and reporting requirements are met. Ensure contractors are well-managed, delivering services on time and within budget, complying with all OH&S regulations. Assist the...

2 weeks ago seen See more...

Finance and Corporate Services Manager

Penington Institute

Melbourne, VIC

Annual Package

A track record in delivering Finance and Corporate Services functions (previous experience in the NFP sector would be valuable, but not essential). Ability to effectively manage external service contractors including accounting, p...

2 weeks ago seen See more...

Level 1.5 Service Desk Engineer

Hays Recruitment

Melbourne, VIC

Providing 1st & 2nd level remote IT support for a broad client base. Administering and maintaining a range of systems and networks across a large client portfolio. Performing technical support of servers, network and hardware. Ass...

2 weeks ago seen See more...

Building Services Manager

Jll

Melbourne, VIC

Manage contractor maintenance programs and ensure compliance and reporting requirements are met. Ensure contractors are well-managed, delivering services on time and within budget, complying with all OH&S regulations. Assist the...

2 weeks ago seen See more...

HVAC Service Manager

Venture Recruitment

Melbourne, VIC

Strong HVAC industry knowledge. Knowledge of the VIC market. Excellent communication skills. The ability to establish and maintain strong working relationships. Practical background coming off the tools is preferred. Strong caree...

2 weeks ago seen See more...

Meeting Service Delivery Operations Manager

Computershare

Melbourne, VIC

You will work with some of our biggest ASX listed clients. You will join a great supportive team, who will support you along the way. You will join us in an exciting time of growth. Leading a team. Collaborate internally and exter...

5 days ago seen See more...

Customer Service Manager - Export

Ironbrij

Melbourne, VIC

You will be managing air and sea freight operations for exports shipments and being a back up for the import. -Your day-to-day actions will need to be driven with a very strong customer care focus as SIFA promote and rely on a ver...

2 weeks ago seen See more...

Customer Service Manager

State Sport Centres Trust Victoria Msac

Albert Park, VIC

Shine as a leader of a motivated and highly visible Customer Service team by setting and maintaining high standards of service delivery. Develop and implement customer-focused approaches for service excellence. Design and deliver...

2 weeks ago seen See more...

Customer Service Manager

Dxc Technology

Melbourne, VIC

Relevant tertiary qualification in business or related discipline; or equivalent experience. Demonstrated ability to implement business wide system and process improvements. Proven people management experience at a senior level. F...

2 weeks ago seen See more...

Level 1.5 Service Desk Engineer

Hays Recruitment

Melbourne, VIC

Professional, friendly team working within a collaborative environment. Growing client base and latest technology support. Permanent role with a fortnightly RDO on offer. Providing 1st & 2nd level remote IT support for a broad cli...

2 weeks ago seen See more...

Client Service Manager, Victoria

Aware Super

Melbourne, VIC

Collaborate with Advice Delivery Managers and Financial Planners to drive the success of our regional office, ensuring that all outcomes and objectives are met with precision. Facilitate the practice management tasks for financial...

2 weeks ago seen

Service Desk Support Analyst

Southern Cross Austereo

Melbourne, VIC

LiSTNR is Australias #1 podcast network reaching more than 8 million monthly listeners.Whats on offer for you?Permanent position based out of our vibrantMelbourneofficeTraining and development opportunities, health and wellbei...

2 weeks ago seen See more...

National Manager of Volunteer Services

Calvary

Melbourne, VIC

Progress with purpose at one of Australias largest health care providers. Get ahead with salary packaging, benefits and professional development in a supportive team environment. Opportunity to influence the key strategic and ope...

7 days ago seen See more...

Service Technician Manager

Recruitme

Melbourne, VIC

Our client is a long time secure Company that will welcome you into their team, and pay well for the right person.Northern Suburbs MelbourneWe are a dynamic, growing operation specializing in the design and manufacture of custom-m...

7 days ago seen See more...

Project Manager (Grid Technologies) (Service)

Siemens Energy

Melbourne, VIC

Degree or equivalent experience in Electrical Engineering and if not, should possess minimal 5-7 years of working. experience within the areas of Transmission Service (HVDC, FACTS, GIS, AIS, TX, CBs etc). Has experience & knowledg...

7 days ago seen See more...

Operations Manager (serviced offices)

The Executive Centre

Melbourne, VIC

Meet & greet of clients and guests. Telephone answering. Mail and courier handling. Email communication. System data input and updates. Administration support. Meeting room services. Barista coffee and bar service. IT support (bas...

7 days ago seen See more...

Customer Service Manager

Laurus Education

Melbourne, VIC

Looking for candidates available to work:Monday: Morning, Afternoon, Evening.Tuesday: Morning, Afternoon, Evening.Wednesday: Morning, Afternoon, Evening.Thursday: Morning, Afternoon, Evening.Friday: Morning, Afternoon, Evening. Mo...

2 weeks ago seen See more...

Safety Manager... building services

Recruitly

North Melbourne, VIC

Maintaining, updating and implementing the HSEQ framework, policies and procedures. Ensuring all staff are familiar with HSEQ information and procedures. Providing regular compliance training to new starters, Site Managers and sta...

7 days ago seen See more...

Project Manager - Customer Services, Wealth APAC

Iress

Melbourne, VIC

Project managing client projects focused on Xplan solutions, including manage implementation, impact analysis and change plan for client projects. Communicating effectively throughout the discovery, planning, implementation and de...

7 days ago seen See more...

Manager - Deals and Specialist Services

Kpmg

Melbourne, VIC

Play a key role across the full scope of client engagements including regular client contact and collaborating closely with the KPMG tax and compliance team. Help manage the Finance Hub team to deliver KPMG's outsourced book keepi...

7 days ago seen See more...

Service Delivery Manager - Cybersecurity

Triskele Labs

Melbourne, VIC

Project Coordination: Manage the full lifecycle of Offensive and Wargames projects from initiation to completion. Customer Understanding: Ensure detailed understanding and documentation of customer operations and agreements befor...

7 days ago seen See more...

Nurse Unit Manager | Mental Health Inpatient Service

St Vincent's Health Australia

Melbourne, VIC

Full-time, permanent position, 1FTE. Excellent benefits including salary packaging. Flexible working arrangements including ability to work from home. Classification for this position will be at RPN 5 Victorian Public Mental Healt...

a week ago seen See more...

Nurse Unit Manager | Mental Health Inpatient Service

St Vincent's Health Australia

Melbourne, VIC

2024 Workday, Inc. All rights reserved....

a week ago seen

Customer Service & Sales Team Manager

Racv

Melbourne, VIC

Embed brand promise and build a sense of purpose within your teams. Build a positive team culture and a sense of connection that drives performance. Celebrate & recognise moments that matter for our people. Create and lead a coach...

a week ago seen See more...

After Sales Service Manager | SITRAK Australia

Hays Recruitment

Melbourne, VIC

Developing new after-Sales Service stations and building up the afterSales Service network. Maintain communication and management with existing service stations. Conduct comprehensive and systematic training for the after-sales se...

2 weeks ago seen

Senior Service Desk Technician

Kinetic It

Melbourne, VIC

Delivery of a high-level of customer service, involved across face to face and remote support. Ability to prioritise requests, with strong documentation skills into ticket resolution. Sharing lessons learned and process improvemen...

2 weeks ago seen See more...

Senior Manager, Service Improvement

Australiansuper

Melbourne, VIC

Attend operational and governance forums to maintain a complete picture of operational performance for Member Operations. Maintain a prioritised list of continuous improvement initiatives raised by partners for delivery through es...

a week ago seen See more...

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