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Service Desk Manager jobs in Surry Hills, NSW

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SERVICE DESK MANAGER - SERVICE DELIVERY & CUSTOMER SUCCESS

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

CompanyGenesis It Recruitment
AddressSydney, NSW
CategoryManagement
Date Posted 2 weeks ago See detail

Service Desk Manager - Service Delivery & Customer Success

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

2 weeks ago seen See more...

Service Desk Manager

Lagardère Awpl

Sydney, NSW

Permanent

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

3 weeks ago seen See more...

IT Service Desk Manager & Delivery Lead (On-site)

Police Bank

Surry Hills, NSW

Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....

4 weeks ago seen See more...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Permanent

Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....

3 weeks ago seen See more...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...

4 weeks ago seen See more...

Service Desk Manager

Australian Digital Health Agency

Sydney, NSW

$111,611 - $127,294 a year

Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...

a month ago seen See more...

Transport & Service Desk Manager

Vontier Corporation

Sydney, NSW

Lead and manage the Service Desk team to deliver outstanding phone and email support to our clients. Oversee all technical support activities and systems, ensuring accuracy and timeliness. Drive continuous improvement initiatives...

a month ago seen See more...

Service Desk Manager

The Recruitment Company

Sydney, NSW

Manage the delivery of support to internal and external stakeholders to agreed Service Levels. Identify trends and advise Head of IT Operations of emergent problems. Report on Service Levels, identifying trends and areas for impro...

2 months ago seen See more...

Service Desk Manager

Steadfast Group

Sydney, NSW

Ensuring that all processes used by the Service Desk are thoroughly documented, consistently audited, and regularly improved.. Coordinating and managing all relevant stakeholders, including the support desk team, customers, and o...

2 months ago seen See more...

Manager, Line 2 Risk, Financial Services ANZ New

Afterpay

Sydney, NSW

Permanent

5+ years experience in a relevant or related role (first line of defence and second line of defence experience preferable), either in professional services, technology start-up or in a regulated Financial Services organisation wit...

just now seen See more...

Managed Services Mechanical Supervisor New

Vertiv

Sydney, NSW

Permanent

Meaningful and Fulfilling Work. Inspiring and Caring Leaders. Global Talent Center. Recharge Your Potential. Manage the day-to-day operations of our key accounts. Oversee maintenances and conduct audits nationally. Manage Generato...

11 hours ago seen See more...

CATEGORY MANAGER: CORPORATE SERVICES – GROUP FINANCE New

The Star Entertainment Group

Sydney, NSW

Permanent

Develop and implement robust category plans and sourcing strategies based on stakeholder requirements, market research & your experience to drive efficiencies and achieve value for money outcomes. Identify, develop and lead end-to...

14 hours ago seen See more...

Learning Program Manager, Delivery Services ACES Learning and Talent Development

Amazon

Sydney, NSW

Permanent

Analyse and solve business problems with focus on understanding root causes and driving forward-looking opportunities. Contribute to reporting on training activities and analyse data to drive results and learning effectiveness. Wo...

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Product Manager, Customer Self-Service Experience

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...

2 days ago seen See more...

National Technical Services & Capital Investment Manager

Knight Frank

Sydney, NSW

Permanent

Highly competitive remuneration package. Career development opportunities such as internal and external mentoring, leadership education training, and study leave to focus on your personal growth. Flexible working arrangements desi...

2 days ago seen See more...

Service Desk and Delivery Manager

Mission Australia

Sydney, NSW

Permanent

Full Time, Permanent Role. Location: Sydney, with Work from Home Options! Make a meaningful difference to the lives of Australians in need. Manage the overall Service Desk activities, providing superior customer service experience...

a month ago seen See more...

Expression of Interest - IT Service Desk Engineer

Fingerprint For Success

Sydney, NSW

Permanent

Help job seekers get discovered by our partners based on their anticipated hiring needs. Provide optional support and resources for job seekers in their career endeavours. Help individuals understand, and bring out the best in the...

2 days ago seen See more...

Delivery/Service manager

Peoplebank

Surry Hills, NSW

leading a product team, technical delivery management and agile scrum mast. coaching, guiding and mentoring delivery team by developing a self-organising and self-managing team that is both outcomes-focused and customer-focused. w...

a week ago seen See more...

IT Services Manager

Toll Group

Sydney, NSW

Permanent

We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Feel empowered to take on diverse challenges and new responsibilities to move you, our cus...

3 days ago seen See more...

Senior Service Desk Analyst

Singtel

Sydney, NSW

Permanent

Solid work experience in an outsourced Help / Service Desk environment;. Proven experience in commercial call logging tools such as Service Now, CA Service Desk;. Proven experience in delivering exceptional customer service with d...

4 days ago seen See more...

Client Service Help Desk - FinTech - Wealth Management/ Stockbroking

Anton Murray Consulting

Sydney, NSW

Develop a deep understanding of assigned clients including key clients and their requirements. Develop strong relationships with advisors and key personnel. In conjunction with the sales team,meet with clients from time to time i...

a month ago seen See more...

Client Service Help Desk - FinTech - Wealth Management/ Stockbroking

Anton Murray Consulting

Sydney, NSW

SydneyWealth ManagementPermanentOur client is a leading ASX listed FinTech firm servicing the stockbroking and wealth management industry with their automated operations technology.They are rapidly growing with a strong pipeline o...

2 months ago seen See more...

OneIT - Service Transition Manager - M&A (Operational Readiness)

Wsp

Sydney, NSW

Permanent

Create awareness and ensure engagement between the IT Project Management Office (M&A) and the Front Line Services Hub organisations, this includes IT Partners and other 3rd parties working as part of the Hub operation. Work within...

2 days ago seen See more...

Inpatient Mental Health Service Nurse Manager

Nsw Health

Sydney, NSW

$135,591-138,111 per year

Generous salary packaging and Fitness Passport for eligible staff. Opportunity to access a wide of range of clinical and non-clinical education programs. Supported post graduate opportunities within applicable fields. Career devel...

2 days ago seen See more...

One IT - Service Transition manager (operational readiness)

Wsp

Sydney, NSW

Permanent

Create awareness and ensure engagement between the IT Project Management Office and the Front Line Services Hub organisations, this includes IT Partners and other 3rd parties working as part of the Hub operation. Work within the p...

3 days ago seen See more...

Customer Service Manager - Industrial

Lead Group

Sydney, NSW

Managing customer orders, inquiries, complaints, and returns. Maintaining robust communication channels with customers, the sales team, and other stakeholders. Providing ongoing guidance and coaching to the Customer Service team t...

a week ago seen See more...

Centre Service Manager

Racwa

Sydney, NSW

A competitive base salary plus super. Lucrative quarterly incentive structure. A yearly travel allowance up to $5000.00 Generous discounts on home, contents and car insurance, as well as member benefits and free roadside assistanc...

a week ago seen See more...

Corporate Services Manager

Western Sydney Local Health District

Sydney, NSW

Paid Allocated Day Off (ADO) every month, in addition to your annual leave (For full time staff) Employee Assistance Program (EAP) professional counselling and coaching service that offers confidential, short-term support for work...

a week ago seen See more...

VN-0741456 - APS4 Service Desk Officer - Ongoing - Sydney

Aged Care Quality And Safety Commission

Sydney, NSW

Capture demand for incident resolution and service requests. Coordinate with team members and other IT support areas to provide resolution of issues, including the escalation of more complex matters to technical teams and manageme...

a week ago seen See more...

Purchasing Manager - Transactional Services

Michael Page

Sydney, NSW

$120,000-150,000 per year

Developing reports and dashboards that track supplier performance from a purchasing viewpoint. Working with broader Procurement teams - in particular Category Management and Quality - to resolve supplier performance and compliance...

3 days ago seen See more...

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