Service Desk Operator jobs in Victoria

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SENIOR SERVICE DESK TECHNICIAN

To deliver stellar customer experience in supporting our users across a variety of tools, services and platforms. Timely and effective resolutions are expected while ensuring that key performance targets are met.In this role, you...

CompanyRapid7
AddressMelbourne, VIC
CategoryMechanical
SalaryPermanent
Date Posted 4 weeks ago See detail

Senior Service Desk Technician

Rapid7

Melbourne, VIC

Permanent

To deliver stellar customer experience in supporting our users across a variety of tools, services and platforms. Timely and effective resolutions are expected while ensuring that key performance targets are met.In this role, you...

Service Desk

Michael Page

Melbourne, VIC

$70,000-71,000 per year

Service Desk ticket management (e.g., Service Now). User/Account administration (e.g., Active Directory, Business Systems). IT Asset Management (hardware & software). Microsoft experience (Teams, 365, Windows 10). Remote Desktop s...

Service Operations Manager

Prestige Staffing

Mildura, VIC

Permanent

Maintain high levels of customer satisfaction by managing work schedules and processing service invoicing efficiently. Organise and lead Quarterly Business Review Meetings and daily/weekly team meetings to drive action items. Rais...

Service Desk Analyst

Fujitsu

Docklands, VIC

Permanent

The Service Desk Agent is accountable to fulfil the following responsibilities:. Provide a high level of customer service throughout all communications with the end user. All contacts are to be captured and recorded into the stand...

Service Desk Engineer L1

Virtual It Group

Geelong, VIC

$55,000 - $65,000 a year

Level 1 Technical support relating to issues involving Microsofts core business applications and operating systems. Escalation of incidents and requests relating to school specific Line of Business applications, to the appropriat...

Service Desk Administrator

Hazeldenes Pty Ltd

Bendigo, VIC

Permanent full time, Afternoon Shift (11am to 7pm). Bendigo Based, $60k to $65k + Super. Join a stable and secure business offering growth and progression. Providing technical support of high quality to internal customers & end-us...

Service Desk Technician

Knox City Council

Victoria

Excellent oral and written communication. Passion for Customer Service. Background in IT troubleshooting (network and desktop). Understanding of ITIL. Excellent understanding of Incident and Problem management process. Striving to...

Level 2 Service Desk

Granite Consulting

Rowville, VIC

Manage a high level of engagement with technical operation leads located in Australia. Coordinated execution of projects task with support of Technical Leads and Project Managers. Deliver weekly updates to EUC Manager on support p...

Customer Service Operator

Jk Personnel

Ballarat, VIC

$31 - $31 an hour

Enthusiasm to learn about customer satisfaction and the telecommunications industry. Enthusiasm to handle and manage a high volume of calls. Previous experience within Customer Service roles whether that be face to face or prior...

Service Desk Officer

Mpau Technology

Melbourne, VIC

Responding to support requests and inquiries from end-users in a professional and timely manner. Troubleshooting hardware and software issues related to desktops, laptops, printers, and other peripherals. Installing, configuring,...

Customer Service Operator

Atlamgroup

Docklands, VIC

TheOpportunity Our client is a Australian Government agency seekingprofessionalCustomer Service focused staff to assist non-English speakingcustomersin their busy Contact Centre. The Contact Centre plays a vital role in deliv...

Service Desk Specialist

Just Group

Melbourne, VIC

Receiving and responding to IT queries including trouble shooting scanner, POS system technical issuesand a multitude of Support Officeinquiries. Ensure every phone query is dealt with professionally and accurately recorded in o...

Manager Service Operations, Sr

Powin Energy Corporation

Melbourne, VIC

$200,000 - $235,000 a year

Manage a dedicated team of internal and external Field Service Technicians. Deliver exceptional customer outcomes whilst managing to the contracted budgets. Manage and deliver planned maintenance schedules as per our contracted re...

Service Operations Manager

Prestige Staffing Personnel

Mildura, VIC

Maintain high levels of customer satisfaction by managing work schedules and processing service invoicing efficiently. Organise and lead Quarterly Business Review Meetings and daily/weekly team meetings to drive action items. Rais...

Manager- Service Desk

Mercy Health Vic

Melbourne, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

IT Service Desk Manager

I2 Management Pty Ltd

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

Service Desk Level 2

Bsi People

Melbourne, VIC

2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into t...

Cancer Services Operations Manager

Western Health Vic

Melbourne, VIC

Eligible for registration with AHPRA as a registered nurse or allied health professional. Extensive clinical and management experience. Excellent interpersonal and communication skills. Strategic planning and change management exp...

Service Desk L2

Unisys

Melbourne, VIC

2nd Level telephone contact support.. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.. Must be logged into...

Service Desk

Bsi People

Melbourne, VIC

1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into t...

Service Desk

Bsi People Recruitment

Melbourne, VIC

Listed 19/4/24. Melbourne. Permanent / Full Time. 1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...

Service Desk Coordinator - On site

Telstra Health

Melbourne, VIC

Primary support for On/Off Site, Phone, Portal and Email support to customers for Level 1 and 2 end-user system support issues, queries and faults. Secondary support for all On/Off Site, Phone, Portal and Email support to customer...

Service Desk Analyst

Atlamgroup

Melbourne, VIC

We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. Reporting to the Service Desk Team Leader in your are...

Service Desk Level 2

Bsi People Recruitment

Melbourne, VIC

Listed 19/4/24. Melbourne. Permanent / Full Time. 2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...

Service Desk Engineer

Tmr Recruitment

Tullamarine, VIC

$70,000 - $85,000 a year

WFH and Office - in Tullamarine. Up to $85k + super + $5k pa for self-development. Boutique MSP, established, consistent. A Flexible Office environment (3 days in office, 2 days from home). An opportunity to get hands-on experie...

Manager- Service Desk

Mercy Health

Richmond, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

Service Desk Manager

Bakers Delight Head Office

Camberwell, VIC

Leading and mentoring a team, to develop their skills and broaden their range of knowledge. Ensure technical Service Desk guidelines and procedures are up to date and followed. Providing seamless technical support to all customers...

Technical Support Engineer - IT Service Desk

Cbus Super

Melbourne, VIC

Tertiary qualifications in IT or a related discipline, or alternatively industry qualifications (Microsoft, Cisco etc). At least 3 years experience working in an IT function primarily dealing with customer support, and/or basic...

IT Service Desk Officer

Healthscope

Victoria

Permanent Full Time Position Friendly and supportive work cultureAre you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to...

IT Service Desk Officer

Healthscope

Melbourne, VIC

Permanent Full Time Position Friendly and supportive work cultureAre you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people? Our tea...