Service Desk Operator jobs in Melbourne, VIC

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IT SERVICE DESK ANALYST

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

CompanySlater & Gordon Lawyers
AddressMelbourne, VIC
CategoryIT
Date Posted 2 days ago See detail

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

Service Desk Team Lead

First Focus It

Melbourne, VIC

We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...

Service Desk Manager

Harvey Nash

Melbourne, VIC

Hybrid Work from Home (4 days a week) and Office. Sydney, Melbourne or Queensland Office Location. $120-125k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Investment in Te...

Service Desk Manager

Technology People

Melbourne, VIC

Previously implemented new process and change throughout a Service Desk. Have excellent people manager skills. Ability to evoke change. Technical capability and understanding of Microsoft tooling....

Customer service operator

Milestone Search

Melbourne, VIC

Handling high volume inbound and outbound calls via digital call switchboard. Answer, screen, forward Phone calls and queries for the Business. Managing /Responding / forwarding the daily emails. Delivering assistance in a polite,...

IT SERVICE DESK ANALYST

Catalyst Education

Melbourne, VIC

Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...

Level 1/2 Service Desk Analyst

Granite Consulting

Melbourne, VIC

Provide first level contact and convey resolutions to customer issues. Office 365 hands on Service Desk Support. Properly escalate unresolved queries to the next level of support. Track, route and redirect problems to correct reso...

ICT Service Desk

Hays Recruitment

Melbourne, VIC

Proactive customer focus demonstrated customer service focus; genuinely enjoys helping users; patient and resilient when dealing with user enquiries; demonstrated high level communication skills, including the ability to listen...

IT Service Desk Analyst

Charter Hall

Melbourne, VIC

IT Learning & Development: Empower employees to be their very best selves by showing them how to get the most out of their tools and drive genuine insights that enable improved ways of working. Monitoring & Event Management: Ident...

L1- IT Service Desk Technician

Tesserent

Melbourne, VIC

Providing outstanding customer support including incident recording and escalation, as required, across a variety of cloud and managed service environments while adhering to Service Level Agreements and established incident manage...

Service Desk Technician (Level 2/3)

Hub Australia

Melbourne, VIC

Support day-to-day operations of the Network infrastructure, AV, and systems applications by providing technical assistance and guiding users through corrective steps to resolve support requests within agreed timeframes. Provide a...

Level 1 Service Desk, Telecommunications and Managed Services

Team Employment

Melbourne, VIC

A technical background with some previous experience working in a technical Service Desk role. Experience with service support and ticketing systems. A basic understanding of contemporary commercial IT technologies including cloud...

Operations Coordinator - Disability Service - Victoria

Good Directions

Melbourne, VIC

MissionEvery day, Good Directions strives to take Choice and Control of NDIS participants to the next level and will find new ways for participants to own and manage more of their personal resources and to bring Good Directions s...

Operations Lead – Client And Training Services

Family Violence Support Jobs Victoria

Melbourne, VIC

Exciting opportunity to:Lead the coordination and delivery of Safe and Equals training offerings to a variety of audiences.Manage and support the Client Services team, ensuring the smooth delivery of training and excellent custom...

Customer Service Representative / Help Desk Operator

Ventia

Cremorne, VIC

67500 AUD per year

Helpdesk Operator - Monday to Friday 38 hours per week - Cremorne, VIC. We are also seeking a Call Dispatcher - 24/7 4 days on 5 days off rotating day and night shifts 12 hours at our Mitcham, VIC office for our Yarra Valley Water...

Customer Service Representative / Help Desk Operator

Ventia

Cremorne, VIC

Helpdesk Operator - Monday to Friday 38 hours per week Cremorne, VIC. We are also seeking a Call Dispatcher - 24/7 4 days on 5 days off rotating day and night shifts 12 hours at our Mitcham, VIC office for our Yarra Valley Water...

Operations Manager - Newborn & Children's Services

Western Health Vic

Melbourne, VIC

Ensuring the provision of high-quality patient care by overseeing the coordination and management of the clinical areas across inpatient and outpatient services.. Monitoring and evaluation of the performance of the designated pro...

Operations Coordinator Patient Food Services

Austin Health

Melbourne, VIC

Full time, permanent role. Location - Austin Hospital, Heidelberg Repatriation Hospital, Royal Talbot Rehabiliation Hospital. Competitive base + salary packaging + super + 5 weeks annual leave. Salary packaging benefits, for livin...

Operations Manager / Service Manager - Residential Air Conditioning

Hj Recruitment Limited

Melbourne, VIC

Oversee daily operations of Residential Air Conditioning installation and service. Manage, recruit, and train a professional team focused on delivering high-quality service and customer satisfaction. Develop and maintain strong re...

Service Desk Team Leader

Peter Maccallum Cancer Centre

Melbourne, VIC

Permanent

Leading and guiding the Service Desk Team responsible for management of IMCT incidents and service requests to agreed SLA;. Ensuring team engagement with end users for incidents and service requests are addressed efficiently and e...

Service Desk Team Lead

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

Asset Management Specialist - Operations, Management & Facility Services

Jacobs

Melbourne, VIC

Deliver asset operations, maintenance planning and scheduling for client projects. Conduct asset condition and criticality assessments, remaining life calculations, decay forecasts. Apply International Infrastructure Management M...

Service Desk Technician

Rsm

Melbourne, VIC

Provide first and second level support the business with. IT systems and software. Answers, evaluates and prioritises incoming requests and assists users with hardware, software, networking and other technology related problems. R...

Customer Service Operator

Jk Personnel

Melbourne, VIC

Previous experience within call centre roles is essential. Experience with or demonstrated ability to handle high volumes of calls. Sound IT skills including the ability to learn several applications. Ability to problem solve and...

Customer Service Operator

Hoban Recruitment

Melbourne, VIC

Responding to a high volume of inbound customer queries by phone. Have a genuine passion for delivery of high-quality customer experience and a willingness to assist and resolve customer enquiries. Maintain a high level of accurac...

Service Desk Manager

Harvey Nash

Melbourne, VIC

Hybrid Work from Home and Office. Melbourne, Sydney or Queensland Office Location. $120k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Excellent communication; Proactive,...

Automotive Aftermarket - Technical Services Operations Manager

Automotive Recruitment Australia

Melbourne, VIC

Our client excels globally in the development and supply of a broad range of workshop and diagnostic equipment to the automotive repair industry. A true market leader, with career development opportunities, this role is available...

Automotive Aftermarket - Technical Services Operations Manager

Automotive Recruitment Australia

Melbourne, VIC

A true market leader, with career development opportunities, this role is available due to an internal promotion.Working across 4 key areas of the business - Technical Customer Support, Field Service, Training and Future Ranges, w...

Service Desk Officer

Hudson

Melbourne, VIC

1-2 years' experience delivering level 1 support in a corporate or government IT Service Desk environment. Solid knowledge of the MS Windows Operating system environment (Windows 7, 8, 10) and MS Office suite of applications (2013...

IT Service Desk Support Technician

Melbourne Grammar School

Melbourne, VIC

Possess excellent IT knowledge and skills. Have a strong background in customer focused environment. Be able to adapt to the changing technologies of the School, coupled with excellent troubleshooting skills. Have sound knowledge...