Service Desk Support jobs in Melbourne, VIC

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SERVICE DESK ANALYST

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn. Proactive maintenance of outstanding calls for all queues in IT Service...

CompanySeed Heritage
AddressMelbourne, VIC
CategoryCustomer Service
SalaryPermanent
Date Posted a month ago See detail

Service Desk Analyst

Seed Heritage

Melbourne, VIC

Permanent

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn. Proactive maintenance of outstanding calls for all queues in IT Service...

Service Desk Analyst

Allkinds

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

Service Desk Analyst

Unison Group

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

Service Desk Analyst

Commonry

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

Service Desk Lead

Voyager Recruitment

Melbourne, VIC

$95,000 - $100,000 plus Superannuation

Is one of Australias most recognised Financial Services firms and a recipient of multiple awards. Boasts a diverse and inclusive company culture with flexible working conditions. Are scaling up and are looking for the best talent...

APS 6 - IT Service Desk Team Leader

Federal Court Of Australia

Melbourne, VIC

$90,199 - $101,022 per annum, plus superannuation

Excellent communication skills, written and verbal. Ability to understand, troubleshoot complex technical issues. Understand IT policies and procedures. Provide support via phone, remotely and in-person. Recording of all incidents...

Service Desk Officer

Australian Red Cross

Melbourne, VIC

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Customer Query HandlingServe as the subject matter expert for the product/service, address custome...

Service Desk – Melbourne, Australia

Axiom Technologies

Melbourne, VIC

1+ year of relevant experience....

Junior Service Desk Analyst

Ascendunt Group

Melbourne, VIC

$35 - $40 an hour

Provide first-line technical support to users via phone, email, or chat. Troubleshoot hardware, software, and network issues promptly and effectively. Document all incidents, requests, and resolutions in our ticketing system. Coll...

Service Desk Analyst

Good People Hr

Melbourne, VIC

Provide day to day workstation and network troubleshooting and support, and working within the ICT Service Desk and be involved in day to day ICT operations. Working at our level 1 ICT Service Desk. Primarily at one of our two mai...

IT Service Desk Analyst

Peninsula Health Vic

Melbourne, VIC

To realise this vision, we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and look for ways to improve and have a passion for communicating and connecting with othe...

Service Desk Analyst

Wesfarmers Health

Melbourne, VIC

Provide reliable, superior, and measurable service improvement to all customers, including independent pharmacies. Work on a rotating 24/7 roster, answering calls and emails, and resolving level 1 support incidents related to in-s...

Manager Quality & Service Support

Unisuper

Melbourne, VIC

Newly created position reporting to our Head of Member Engagement. 3 Direct reports with a team of 11. Develop and deliver our Quality Framework. Technical support and quality functions achievement of legislative SLAs and busines...

Service Desk Analyst

Latitude Financial Services

Melbourne, VIC

On the job training provided . Shift penalties apply for public holiday work . We focus on quality 50 to 60 tickets per week per person. 130 Lonsdale Street - Melbourne CBD. . Provide first-line support by telephone, email, and on...

APS 6 - IT Service Desk Team Leader

Aps

Melbourne, VIC

Delivery of quality ICT support services to clients Excellent communication skills, written and verbal.Ability to understand, troubleshoot complex technical issues.Understand IT policies and procedures.Provide support via phone, r...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

Service Desk Analyst (Level 1 & 2)

Hudson Australia

Melbourne, VIC

Input into the development of systems, tools and procedures that improve our capabilities. Actively take part in Change, Incident and Problem Management. Triaging and classification of inbound requests and incidents, sometimes dir...

People Services Support

St. Vincent's Hospital

Melbourne, VIC

One (1) Full Time Fixed Term 12-Month Contract. One (1) Full Time Permanent Position. Provide correct and consistent advice and support to St Vincent's employees. Work flexibly within your team to aid and coach peers/colleagues wh...

Service Desk Analyst

Fourquarters

Melbourne, VIC

Providing Level 1/2 IT Service Desk support to staff. Ensuring all tickets are actioned in a timely manner. Performing regular system checks. Maintaining and updating system documentation as required. Ownership of induction proces...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

Service Desk Analyst

Programmed

Melbourne, VIC

Permanent

2 x Auckland and 1 x Melbourne. Dynamic and friendly team environment. Be part of an established brand with real career progression opportunities. Receiving and recording calls from end users & keeping users informed of ticket sta...

Service Desk Analyst (Level 1 & 2)

Hudson

Melbourne, VIC

$45.00-50.00 per hour

Input into the development of systems, tools and procedures that improve our capabilities. Actively take part in Change, Incident and Problem Management. Triaging and classification of inbound requests and incidents, sometimes dir...

Administration & Customer Service Support

First Ray

Melbourne, VIC

$30 - $30 an hour

Answering incoming phone callsand taking messages when required. Responding to and processing phone and email order requests. Responding to customer enquiries. Creating customer credits. Adjusting and maintaining inventory level...

Service Desk Specialist

Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Service Desk Specialist

Bendigo Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Client Services Coordinator | Fun, Supportive Team!

Engage Personnel

Melbourne, VIC

$65,000 - $80,000 a year

Walking distance from Public Transport and parking. High staff retention and long-term development. $65,000 - $75,000 + Super. Liaising with Clients, the ATO, and ASIC. Schedule client appointments and respond to client enquiries....

Student Support Services Speech Pathologist

Department Of Education Vic

Melbourne, VIC

$92,332 - $104,762 a year

flexible working arrangements;. professional development and learning opportunities;. a competitive salary with salary progression;. a range of salary packaging options; and. generous leave entitlements, including purchasing addit...

Deputy Director of Allied Health and Support Services

Peter Maccallum Cancer Centre

Melbourne, VIC

Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our pat...

Senior AV Service Technician / AV Support / Audio Visual Service Tech

Insight Systems

Melbourne, VIC

Leading Audio-Visual integration company. Outstanding opportunity to build on your experience. Be part of a dynamic and inclusive culture. Attending to faults as per clients needs ensuring support, maintenance and troublesho...

Student Services Leader - Ed Support Level 1-Range 4

Schools Vic

Melbourne, VIC

effective monitoring of the progress of individual students. developing proactive strategies to support student attendance. maintaining clear and open communication with parents and support personnel. high level knowledge of and e...