Aboriginal And Torres Strait Islander Liaison Officer

Aboriginal andTorres Strait Islander Liaison Officer
About the role
Mater Private Hospital Townsville is currently searching for an Aboriginal andTorres Strait Islander Liaison Officer to join our team on a permanent part time basis.
The role is essential in facilitating effective communication between Australian Aboriginal and Torres Strait Islander people and their families/carers and health care professionals, to ensure health care is provided in a culturally safe, sensitive and appropriate manner to enable patients to complete their health care journey and improve their health outcomes.
Salary range: $42.05 - $46.32 per hour plus superannuation and salary packaging
What you'll be doing
Within this role you will provide practical assistance, support and advocacy for Australian Aboriginal and Torres Strait Islander people and their families/carers whilst patients of Mater Private Hospital Townsville.
Key accountabilities include:

• Assess the needs of Australian Aboriginal and Torres Strait Islander patients and their families/carers, and provide relevant culturally appropriate intervention i.e. problem solving, practical assistance and referral as appropriate.
• Provide education, cultural liaison, consultancy, and brokerage to staff about the cultural needs of Australian Aboriginal and Torres Strait Islander patients and their families/carers, advise and assist staff to implement appropriate communication strategies and the importance of establishing rapport with patients to improve staff understanding of culturally specific issues as they relate to the provision of culturally safe health care to Australian Aboriginal and Torres Strait Islander people.
• Follow defined service quality standards, occupational health and work policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.
• Provide cultural support within a multi-disciplinary team by providing culturally appropriate advice and support to team members about the needs of Australian Aboriginal and Torres Strait Islander people.
• Identify opportunities for service improvements to meet the changing needs of Australian Aboriginal and Torres Strait Islander patients and make recommendations to the Executive Officer.
• Maintain up-to-date knowledge and liaise with relevant health workers, community agencies, support networks and accommodation services.
• Participate in the Australian Aboriginal and Torres Strait Islander Liaison Service activities such as in-service programmes, business plan activities, staff meetings, statistical collection/collation and record keeping.

About you
This role is designated as Indigenous Identified. Under s.25 of the Anti-Discrimination Act 1991 (Qld), it is a genuine occupational requirement for the incumbent to be an Australia Aboriginal and/or Torres Strait Islander person.
To allow the panel to confirm that you are eligible to be considered for this Indigenous Identified role, the panel may either:

• accept your written assertion that you are of Australian Aboriginal and/or Torres Strait Islander descent; or
• obtain from you, as part of your formal application, documentary evidence attesting to your Australian Aboriginal and/or Torres Strait Islander descent.

Further role requirements include:

• This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this type of vehicle is required. Proof of this endorsement must be provided before commencement of duty.
• This position will be required to travel between our Townsville hospitals to work.
• Experience working with Australian Aboriginal and Torres Strait Islander people/communities in a hospital liaison role or similar and the broader health and social services sector, both government/non-government. (Desirable)
• Completion of qualifications in Australian Aboriginal and Torres Strait Islander Primary Health Care. (Desirable)

Why join us?
is Queensland's largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.
We are a leader in healthcare, education and research - and that's because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Flexible working arrangements, including work from home options where suitable
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues

Applications close on Friday 18th February 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
It is now a mandatory requirement of employment at the Mater that you are and remain fully vaccinated against COVID-19.
Advertised: 19 Jan 2024 E. Australia Standard Time
Applications close: 16 Feb 2024 E. Australia Standard Time