Account & Compliance Manager

• Based in Brookvale
• Great Salary package including car and fuel
• Flexible hours required

An exciting opportunity for a Quality Control Compliance and Account Manager.  The successful candidate will join a well-respected and growing cleaning company who provide cleaning services to many Commercial and Strata Clients.

Duties include

• Manage the quality control checks for commercial and strata accounts, developing and further enhancing procedures
• Following up on previous issues of quality control and implementing procedures to overcome recurring issues
• Provide ongoing cleaner training to ensure quality standards are met 
• Maintain stock and inventory levels 
• Preparing IAuditor reports for the clients
• Maintaining ISO 9001 quality control and reporting records
• Checking equipment used by cleaners is in a good state of repair
• Attending all new strata / commercial jobs and ensuring the onboarding of new accounts runs smoothly
• Be the first point of contact for our client
• Establish and maintain strong client relationships
• Liaise with suppliers regarding orders
• Coordinate periodic works and extra works
• Managing and overseeing invoicing for extra works and in-contract works
• Conduct routine site audits (cleaning inspections)

What you need to be successful:

• Previous cleaning experience
• Ability to manage teams
• Excellent customer service skills
• Strong communication skills
• Organised with a keen eye for detail

Only applications from Australian Citizens or permanent residents will be considered.

APPLY NOW by sending your up to date Resume and covering letter to *****@optimalrecruitment.com.au or for a confidential chat call Julie on 02 8416 4***