Account Director - Mice

Account Director - MICE

• Global brand with opportunity for growth and progression
• Accommodation benefits, F&B discounts, staff meals, laundered uniform and more!
• Competitive salary and attractive incentive scheme

At Shangri-La The Marine, Cairns we have an excellent opportunity for an Account Directorlooking after MICE to join our Team. 

The Hotel

Shangri-La The Marina, Cairns is a luxury five-star hotel located beside Marlin Marina and Trinity Inlet in the heart of Cairns. With 255 guest rooms, 19 function venues and extensive food-and-beverage facilities, the property is part of a leading international company with more than 100 hotels and resorts worldwide.

The Role

We are seeking an experienced and dynamic Account Director specializing in MICE (Meetings, Incentives, Conferences, and Events) to join our team at Shangri-La Hotel, Cairns. The ideal candidate will be a strategic thinker with a proven track record in sales and business development within the hospitality industry.

Your Responsibilities will include:

• Develop and execute sales strategies to drive MICE business growth and achieve revenue targets.
• Cultivate and maintain strong relationships with corporate clients, event planners, and industry partners.
• Identify new business opportunities and generate leads through proactive prospecting and networking.
• Participate in the pricing for conference and events enquiries.
• Participate in the pricing for group enquires.
• Conduct property site inspections with clients to assist in conversion.
• Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Stay abreast of industry trends, market developments, and competitor activities to inform strategic decision-making and maintain a competitive edge.

About you:

• • A minimum of 3 years sales experience within the hospitality industry
  • Excellent communication skills, both written and verbal
  • Evidenced ability to convert business and maximize sales performance.
  • Strong negotiation skills
  • Strong organizational skills and attention to detail
  • Confident at managing clients over phone, email and face to face
  • Proficiency in Microsoft Office
  • Suburb presentation skills in order to present to the client

What’s in it for you:

• The opportunity to work at an iconic Cairns luxury hotel.
• Career progression and development opportunities worldwide
• Duty meals provided in fully staffed and maintained staff canteen.
• CBD location on the Cairns waterfront
• Accommodation discounts with the group.
• Shangri-La Academy for professional development and learning
• Sales Performance Incentive Program with potential to earn up to 6 months bonus, paid quarterly.
• Hotel Performance based discretionary Bonus once a year.
• Other Staff discounts, offers and more!

If you are someone with a passion for sales, we encourage you to apply for this exciting opportunity. Join our team and be part of the success of our growing hotel business.

This is a full-time position. Only candidates with full working rights for Australia will be considered.