AddressTransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 90+ offices has its own individual identity, and each also has its own unique rewards.
TransPerfect Legal Solutions (TLS) provides a comprehensive set of legal support solutions to help our clients, both law firms and corporations, achieve their goals. To ensure we can do that, we employ an elite team of professionals who are uniquely committed to quality, service, and innovation, and who take great pride in making their clients’ lives easier in every way they can.
For more than 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, e-learning and training, and legal support services.
We have over 100 offices worldwide but this particular opportunity is to be based in our Sydney office. For more information on the TransPerfect Legal and the TransPerfect Family of Companies, please visit our website at www.transperfectlegal.com.
Position Summary: In this high profile role, you will manage existing accounts and initiate sales opportunities with targeted enterprise level clients and law firms to develop new business relationships. Your sales approach will be broad including client prospecting, cold calling and networking.
A successful Account Manager will be an entrepreneurial self-starter who is motivated to increase overall revenue and foster an environment where your clients are your partners. Our sales professionals are solution explorers, working to identify prospective client solutions while maintaining positive relationships with existing clients—all while having fun!
Key position responsibilities:
Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services
Identify prospective customers and individual organizations to focus on sales activities
Develop new client relationships via cold calling, internet, and trade shows
In coordination with Sales Management, identify, qualify, develop and close sales opportunities
Promote and educate clients regarding TransPerfect Legal services
Provide customer support and manage client expectations in liaison with the Production Management Team
Manage and control pricing and contractual issues by developing a thorough understanding of company procedures
Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service
Perform other special projects or duties when required
Essential skills required:
Commit to a high level of integrity and service
Deliver quality work
Service focused with a desire to exceed clients’ expectations
Owning your performance and taking responsibility
Multitask and work with a sense of urgency in a fast-paced environment
Commit to always treating everyone (from clients to co-workers to vendors to business partners) with the ultimate level of respect
Work well in a team with people from a variety of different backgrounds and cultures
Build and maintain strategic relationships with clients and co-workers
Celebrate diversity and embrace new ideas and differing perspectives
Be financially responsible and make sound financial decisions
Take active measures to achieve results and solve problems
Essential experience required:
Excellent problem solving skills
Ability to build and maintain relationships
Superior written and spoken communication skills
Good analytical skills needed to project revenues, monitor budgets and other necessary calculations
Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service
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