Account Manager (Customer Success / Fmcg Clients)

Euromonitor International

Making sense of global markets.

Euromonitor International is the world's leading independent provider of strategic market research. With a global network of analysts and market research on every key trend and driver, Euromonitor's market research reports empower organisations and brands of all sizes with strategic data, analysis, and consumer trends in a single, affordable resource.

The Account Manager is responsible for (1) maintaining and growing our existing book of business, (2) build strong relations with new contacts at the local offices of a list of global subscribers, and (3) proactively providing support and leading with insights to embed Euromonitor as their key solution provider. This is a proactive, activity driven role where success is ultimately measured in activities completion rate and revenue growth. The Account Manager must be confident and self-motivated, and keen to work closely with clients and drive the commercial agenda.

• ⭐️ Sales Pipeline Fulfilment
  

  Ensure the top of the sales pipeline is adequately filled with quality leads

• 🤝 Relationship Building
  

  Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.

• 💼 Account Retention and Expansion
  

  Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

• 👥 Collaboration
  

  Works with others by being open, clear in communication and listening to achieve goals

• 📊 Results orientation
  

  Focuses on outcomes and the steps it takes to achieve them

• 💡 Problem solving
  

  Identifies problems and develops logical solutions that address the problems