AddressWe are seeking an experienced Account Manager to join our client's growing team in the global logistics and supply chain industry. This is a unique opportunity to work with an industry leader, delivering top-notch technical support and forging strong relationships with key accounts.
Key Responsibilities:
- Act as the primary technical contact for key business clients, providing prompt, reliable, and efficient technical solutions.
- Develop a deep understanding of our client's products and services to effectively address and resolve technical issues.
- Collaborate with the sales team to identify new business opportunities and support the onboarding of new clients.
- Manage and oversee the technical aspects of projects and initiatives, ensuring timely completion and client satisfaction.
- Maintain and enhance customer relationships through regular reviews and proactive communication.
- Prepare and deliver technical presentations and training sessions to clients and internal teams.
- Stay updated on industry trends, technologies, and competitive products to continuously improve service quality.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- Proven experience as a Technical Account Manager or similar role in the technology or logistics sector.
- Strong technical background with an ability to resolve complex technical issues.
- Excellent communication and interpersonal skills, with an aptitude for building relationships with professionals of all organizational levels.
- Ability to manage multiple accounts and projects simultaneously with a keen attention to detail.
- Proficiency in CRM software and Microsoft Office Suite.
- Willingness to travel as needed to meet with clients and internal teams.
- Competitive salary package.
- Opportunities for professional development and career advancement.
- Dynamic work environment with a global leader in logistics solutions.
- Supportive team culture focused on performance and client satisfaction.
