AddressJob Description
At Tech Help Direct, smooth accounts processes and administrative efficiency are integral to our growth and operation. We’re in need of an Accounts & Administration Manager with excellent organisation skills and a personable disposition to keep the team thriving. The ideal candidate has a natural ability to multitask and is flexible enough to handle anything that might come their way. You’ll be accountable for efficiently managing and operating accounts payable, accounts receivable, stock fulfilment, maintaining and creating administrative procedures, team and client communication, and general office management. Not only will your efforts allow us to achieve organisational efficiency, but you will also nurture the pleasant work environment that our people love and the professional interactions our clients expect.
Objectives of this Role
- Thorough, organised, and detailed management of the Xero accounting system.
- Efficient management of the accounts receivable and accounts payable side of the business.
- Professional communication point for staff and clients in relation to Accounts and Administration procedures and policies.
- Maintain and fulfil requirements to remain compliant with ISO 9001:2015 Quality Management system.
- General office management and scheduling support for the management and technical team.
Responsibilities
- Manage accounts receivable operations, including efficient operation and diligent approval processes of quotes and invoices sent to clients for work completed/projected and items provided.
- Ensuring client accounts are paid on time to maintain healthy cash flow within the business.
- Manage the accounts payable operations, including purchase orders and bills, collate and submit invoices and staff expenses to be paid, and complete pre-approved credit card payments for bills where possible.
- Management and accountability for the productivity and support of the Administrative Assistant position and alternate bookings/client support team members.
- General office management to ensure that staff amenities (e.g., water, milk, coffee, tea, cutlery, crockery, etc.) are always fulfilled.
- Maintain office efficiency by maintaining the appearance of common areas, organising procedures, handling correspondence, managing filing systems, and overseeing supplies and equipment.
- Provide direct administrative support as needed, including scheduling appointments, meetings, and events, booking travel, maintaining a filing system, mailing and shipping packages, and updating the contact database and employee list.
- Stock allocation and team organisation for pending projects.
- Implement established policies and procedures, measure outcomes against standards, and improve operational flow when identified.
- Coordinate internal and external resources and cultivate relationships with clients and vendors.
- Oversee office interactions, responding to requests and questions.
Skills and Qualifications
- 3+ years of office management experience.
- Strong skills in the Xero accounting software.
- Strong time-management and people skills, flexibility, and multitasking ability.
- Advanced computer skills and experience with online platforms.
- Proficiency in Microsoft Office, with an aptitude for learning new software and systems.
Preferred Qualifications
- Bachelor’s degree or equivalent
- Previous success in office management
- Engaging personality and optimistic outlook
- Experience developing internal systems
- Ability to handle confidential information
Remuneration
The Accounts & Administration Manager position attracts an annual salary between $70,000.00 and $85,000.00 (plus superannuation) based on the qualifications of the applicant.
