Accounts Officer

Monash IVF Group are leading the future of reproductive care.
At Monash IVF we’re trying to change the way society thinks and acts in relation to their fertility. We’re removing stigmas, empowering people to make better decisions and to take action earlier. Ultimately, we are trying to improve everyone’s chance of having a family.
The reality is, we know starting a family isn’t always easy. It can take real bravery by our patients, and a lot of empathy and support from our Monash IVF team. That’s why it’s so important that the people we select to join our team are genuinely compassionate and caring, and truly want to make a difference. If this sounds like you, read on.
  
Valuing each and every one of our employees
Leading the evolution of care also means caring for our people. We ensure all employees feel included, supported and valued. Being part of the Monash IVF Group gives you access to many benefits, including the following: 

• A Learning & Development Framework that supports your professional development
• Access to a contemporary Employee Assistance Program for employee wellbeing; physical, mental, social and financial.
• Discounts on MIVFG fertility and ultrasound services
• Paid IVF Leave
• Paid Parental Leave - 12 weeks plus superannuation
• Access to Fitness Passport gym membership

A role with unique responsibilities

This role within our Finance team plays a pivotal part in delivering exceptional patient care, working to ensure our Patient's treatment payments have been receipted and claimed accurately and on time.  Reporting to the National Billing and Collections manager, you will work within the team to:
-  recover billings and collection of debts;
-  accurately invoice and receipt payments;
-  receipt payments in accordance with company protocols; and at all times,
-  deliver exceptional caring customer service to patients and internal customers at Monash IVF Group.
* note: this is not an accounting role, and does not require experience in an accounting position
Are you the ideal candidate for us?
Understanding there are ups and down in reproductive health, our Accounts Team will be sensitive to the needs of patients and will support their wellbeing through timely and considered communication. Ideally you will bring the following

• Experience in a similar Accounts Receivable position
• Efficient cash handling and balancing skills;
• Working knowledge of IVF treatments (advantageous)
• Medicare protocols and processes (highly desirable)
• Excellent time management skills and attention to detail;
• Strong interpersonal skills and the ability to build partnerships at all levels of the organisation;
• Strong verbal and written communication skills;
• Strong competency with Microsoft Office Suite
• High level of initiative and a can-do attitude
• Dynamic, flexible and adaptable
• A willingness to fit in and embrace the Monash IVF Group Values and Principles