AddressJob no:
Work type: Full Time
Location: Head Office, Canberra
Classification: DHA Level 3
Defence Housing Australia is seeking to fill several roles in the Corporate Shared Services (CSS) Team at the DHA3 and DHA4 Levels. If you are looking for an entry-level role in the APS or an opportunity to build on your current administrative experience, we encourage you to apply.
About Your Team:
The Chief Financial Officer's Group is responsible for the delivery of fiscal management services across the organisation. Key responsibilities of the group include taxation, commercial finance, corporate accounting, capital planning, valuations, investment management, risk management and treasury. We are also accountable for the organisation's strategic property portfolio.
Both CSS Officers (DHAL3) and Senior CSS Officers (DHAL4) will be required to deliver support activities and process transactions associated with any of the functions in the Corporate Shared Services Team.
You will be predominantly responsible for processing Accounts Payable transactions associated with corporate and housing related invoices. Other tasks may include booking official business travel, administering leased fleet vehicles, answering and redirecting facilities and reception queries, case management, and investigation of escalated issues.
You will work in a time-critical environment with a strong emphasis on the achievement of established performance standards within set timeframes, including the expectation to meet Key Performance Indicators and Service Level Agreements with accuracy.
DHA4 Senior CSS Officers have additional duties, such as handling more complex cases and training/coaching DHA3 CSS Officers. We recommend you read the attached position description.
For these roles, we will consider how well you:
- Provide exceptional customer service to build relationships with internal and external stakeholders.
- Interpret and follow policies, guidelines, standard operating procedures, and work instructions to provide accurate written and verbal advice.
- Display excellent attention to detail to minimise errors, including checking the accuracy of information, following business processes, and maintaining high quality writing.
- Manage competing priorities to deliver high volumes of work.
- Show initiative to learn and develop, and to check your work when uncertain.
- Coach and train less experienced staff to familiarise them with processes and procedures.
Benefits of these roles include:
• Ongoing training and career development opportunities
• 15.4% superannuation
• Generous leave entitlements
For more detail on what we offer, visit the DHA website .
How to apply:
Apply now via our online careers site with your current resume and a 500-word pitch. In the pitch, you will be required to explain how your skills, experience and knowledge are relevant to the roles, and describe the contribution you can make to DHA. This will give us an idea of your writing and comprehension ability, as well as your understanding of the roles.
We recommend you read the position description and the Australian Public Service Commission's Cracking the Code guidance on how to write your response. Additionally, you should consider the expected behaviours described in the Australian Public Service Commission's Integrated Leadership System at this role's level.
Order of merit:
Any merit pools established from this merit-based process will be valid for 18 months from the date of advertising. This merit pool may be used throughout this period to fill similar positions in the event positions become vacant.
Inclusion and Diversity:
DHA is committed to building an inclusive and diverse workforce. We welcome applications from across our community including, Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, ex-defence members, mature aged employees and carers.
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