AddressOur Company
Rockcote is one of Australia’s most loved and trusted brands and manufacturers of Coloured Render, Textures, Paint and Natural Materials coatings for residential and commercial buildings. Proudly Australian owned and operated, our factory is based on Queensland’s Sunshine Coast and our products can be found throughout Australia and New Zealand.
Rockcote is a family owned, customer centric business, with a passion for creating quality, innovative, and high-performance coating systems. Our products create naturally beautiful spaces for all, whilst always looking to protect our environment.
Recognised as a 2023 Australian Business Awards Employer of Choice, we continually strive to create a nurturing place of work that is safe, inclusive, and aspirational.
Our Position
The Accounts Receivable Officer is responsible for the effective daily operational management of debtors and Accounts Receivable practices.
Your responsibilities include, but are not limited to;
- Ensuring credit and collection policies and procedures are adhered to;
- Following up overdue invoices by telephone, email and letter within agreed time frames and ensure the (IFP) item prevention fulfilments procedures is adhered to;
- Receipting, allocation, and reconciliation of payments;
- Conducting credit assessment and analysis of new and existing customers;
- Daily management of the NCI Credentials portal;
- Maintaining the integrity of the debtors’ master file;
- Processing and maintaining monthly rebates;
- Preparation of monthly statements, client status reports and relevant information as required;
- Manage disputes ensuring regular follow up or escalate as appropriate;
- Ensure cash sales accounts are cleared and reconciled daily;
- Review and processing of customer credits;
- Weekly and monthly cash forecasting;
- Bank reconciliations; and
- Consulting and responding to internal and external customer queries.
About You
You must be able to demonstrate the following experience, abilities, and personal attributes:
Qualifications/experience
- 3-5 years' experience in a similar role;
- Intermediate knowledge of finance / accounting processes and principles;
- Strong Excel and analysis skills; and
- Experience in the use of NetSuite or similar finance system.
Skills and abilities
- Strong understanding of debt recovery process, through to legal process;
- Highly developed verbal and written communication skills, with strong interpersonal skills for liaising with a wide range of people;
- Proactive and professional customer service skills;
- Attention to detail and high level of accuracy;
- Excellent time management and organisational skills; and
- Honest, reliable and the ability to remain confidential.
Our Benefits
- Sense of belonging as soon as you join our family owned and operated business.
- Employee Satisfaction levels far above industry norms.
- Embedded culture that enables our Positive Workplace to thrive.
- Focus on a healthy work/life integration.
- Flexible Work Arrangement opportunities for every employee.
- Employee Wellbeing and Assistance Program for every employee.
- Extensive Training and Development Opportunities.
- Staff discounts on Rockcote products.
If you would like to be part of a great team and work for a local Sunshine Coast manufacturer, then we want to hear from you.
Only successful applicants will be contacted for an interview.
Rockcote is an equal opportunity employer.
Applicants must be willing to undergo a standard company medical if successful.
