Accounts Receivable Officer

Join a leading provider of first aid products and services

Flexible work arrangements

Full Time - 6 Months Fixed Term

The Accounts Receivable Officer will be an active member of the Finance team, maintaining positive relationships, and contributing to the overall growth and success of St John (NSW). This role is an opportunity to work within a collaborative team environment and reports into the Accounts Receivable Manager.

Key Responsibilities:

• Managing the daily processing and allocation of customer payments including EFT payments and BPoint in SAP Business One
• Managing Debtors' accounts within agreed trading terms and in line with the organisation's credit policy
• Following up on customer enquiries with regard to their monthly statements
• Bank Reconciliation of our payment gateway (BPoint)
• Key player in managing debtors' accounts within agreed KPI's (maintaining agreed DSO)
• Effectively maximise cash flow through successful collection processes
• Performing banking duties and assist in opening of incoming mail
• Processing customer refunds and liaise with customers to update on progress of refund
• Liaising with customers, sales and other internal departments to resolve collections related queries and non-payments
• Matching Debtors Accounts with Payment Allocations
• Managing the refund process
• Participating in all finance processes that contribute to the effective management of receivables

Our Ideal Candidate will have:

• Minimum 2 years of experience in Debt Collection / Accounts Receivable in complex and high volume environment
• Strong time management skills with the ability to multi task and prioritise tasks
• High degree of accuracy and attention to detail
• Intermediate Excel skills including Pivot table reporting, Vlookup and data manipulation
• Strong written and verbal communication skills
• Able to demonstrate empathy with the ethos of the organisation
• Able to work effectively within a commercial and not-for-profit cultural environment
• Evidence of having two doses of the COVID-19 Vaccine or the vaccine requirements identified in the St John NSW COVID-19 Vaccination Policy

What we offer:

• Competitive market remuneration and salary packaging benefit
• Flexible work arrangements
• Working in an engaged, collaborative, and supportive team environment
• Professional development opportunities
• The ability to make a difference working for an organisation that assists in saving lives within our communities

About St John Ambulance NSW:

Every day, Australians are at risk of illness, injuries and potentially life-threatening situations at home, in the workplace and the community. We believe that every Australian should have access to responsive healthcare and wellbeing support when and where they need it.  

As a profit-for-purpose organisation, when you attend a course, buy a product or need health coverage for your event, you're helping to support invaluable community programs including free first aid training for primary school students and local communities, training and leadership development for our youth and volunteers, or emergency response at evacuation centres in times of crisis.   

St John has been delivering first aid and community medical support services to the NSW community for over 130 years. The scope of these services has grown to include: 

• First aid training, including specialist courses for mental health, high risk work sites, workplaces, and free first aid training to primary school children
• Event health services, keeping people safe at events right across NSW, ranging from small local gatherings to large scale events
• Equipping individuals, families and workplaces with high quality first aid products and services
• Working alongside emergency services organisations in times of need and disasters
• Workplace health services such as contracted paramedic services and temperature testing

What’s next? 

If you’d like to express an interest, then click Apply Now with your cover letter and resume or email ****@stjohnnsw.com.au. Please note that we require you to obtain a Working with Children's Check and Police Check. 

St John Ambulance (NSW) does not accept unsolicited calls from recruitment agencies. 

St John NSW cares about keeping children and young people safe. Protecting and promoting the emotional, physical, cultural and spiritual wellbeing of children and young people is central to all aspects of the operations and culture of St John NSW.