AddressDisaster Solutions Australia currently have an exciting opportunity for an experienced Admin Assistant to join our team on a full-time basis in our Melbourne office.
Dealing primarily in building restoration and cleaning remediation industry, the Admin Assistant will be responsible for providing administrative and customer service support to the Project Coordinator. This will allow for the Project Coordinator to apply more of his/her theoretical knowledge to practical work-based activities.
The position will have various jobs and responsibility. If successful, you will be responsible for customer service, documentation of project progression and assisting in continuous improvement initiatives to improve overall quality, efficiency, productivity, and client experience
Key responsibilities will include but not limited to:
- Maintaining a clean and enjoyable working environment
- Handling external or internal communication on management systems
- Updating internal systems and client portals
- Data entry
- Creating projects on internal CRM systems
- Correlating reports
- Assisting the project coordinator
- Job specific filing, emailing and noting
- Invoicing where required
Other duties include:
- Telephone/reception input as required
- Provide all necessary office support to the team
- Assist senior administrative staff as directed, to analyse, rectify & resubmit rejected invoices for the area as received from the client
- Attends regular meetings as scheduled
- Prepares clear, professional reports for presentation & discussion at meetings, when requested
- Overtime duties when required
In order to be considered you will need to demonstrate:
- Professional approach
- Ability to work under pressure
- Organisational and time management skills
- Excellent attention to detail
- Basic knowledge of MS Office: Outlook, Word, Excel
- Minimum typing speed 45 wpm
