Admin Officer

Release of Information Officer and Forms Administration Officer

Greenslopes Private Hospital, Greenslopes

We are seeking a highly motivated individual to join our Health Information Services team on a part time basis.

About the Role

Our Health Information Services (HIS) is a busy department providing a range of services to internal and external GPH stakeholders.  A part time role has become available in the area of Release of Information and Forms Administration

The primary responsibilities in this role include:

• Ensuring that requests for clinical information from third parties (e.g legal representatives, courts, insurance companies, patients, third party health care providers) are responded to in accordance with the applicable legislation and policies;
• Responding to enquiries from internal and external stakeholders regarding access to patient medical records;
• Ensure the confidential processing of patient information to protect patient’s privacy
• Providing support and advice to staff in respect of the Privacy Act 1988 (Cth) including legal obligations with regards to release of patient information;
• Reviewing and complying with Subpoenas and Notices of Non-Party Disclosure; and
• Maintain the administration of all new and developed clinical forms.

This role will see you work alongside a professional release of information team and report to the Health Information Services Manager.

About You

To succeed in this role, you will be a highly organised and dedicated administrative professional.  

Crucial to this role will be a high level of accuracy, attention to detail and the time management skills to manage a high volume of medical record requests whilst strictly complying with the requirements of the Privacy Act 1988 (Cth).

You will also demonstrate;

• An understanding of the Australian Privacy Principles and the Privacy Act 1988 (Cth);
• Knowledge of medical terminology and an understanding of documentation in a medical record
• Sound analytical skills and excellent attention to detail;
• Excellent verbal and written communication skills;
• Previous experience in the health care sector;
• Proven ability to work effectively in a team environment and independently as required;
• Initiative and decision making skills with a commitment to excellent customer service;
• Ability to utilise efficient problem solving techniques;
• Extensive administrative experience, including proficient word processing/computer skills (MSOffice Suite)

Why Ramsay?

• Be part of a dynamic, growing team
• Flexible work practices to best match your work/life balance
• Professional Development – Grow your career across our national network!
• Employee assistance program(s)
• Industry discounts across private health insurance, retail services, financial services and more.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. 

Discounts:  Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. 

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

About the Organisation

The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 73 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "People Caring for People".

Greenslopes Private Hospital is Australia’s leading private teaching hospital, owned and operated by Ramsay Health Care, and located just 5km from Brisbane’s CBD. As a world-class tertiary medical facility, we have some of Queensland’s finest specialists working with us to offer the latest treatments and first-class service to our patients. The hospital employs 2,500 staff, contains 32 specialty units, and has 18 operating theatres.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

How to Apply

All applications must be lodged online. Please click the Apply button within this ad to lodge an application (applications should include CV and 2 current work-related referees).

Applications made by recruitment agencies will not be considered.

Requirements

• Must provide a National Police check conducted within the previous 12 months
• Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

If you would like to discuss this opportunity, please contact Gina Banfield, Regional Health Information Manager Queensland, *********@ramsayhealth.com.au

Close Date: 12 July 2024