Administration Assistant / Customer Service Representative

THE TONY WHITE GROUP:

With over $3.5 billion in annual turnover and 2,500 people across 130 sites, the Tony White Group (TWG) is the largest privately-owned automotive retail group in Australia. We’re led by an experienced and agile executive team who recognise that great people are key to our continuing success and growth. For more information, visit www.tonywhitegroup.com.au. 

ABOUT THE ROLE:

As part of the Tony White Group, TWG Cars Bundamba has an exciting opportunity for a highly organised and motivated Administration Assistant / Customer Service Representative to join the Administration Department of our dynamic dealerships. This role will work directly under our financial controller across our Used Car Dealership and Hertz Rental in Bundamba, Qld.

RESPONSIBILITIES:

• General administration duties including but not limited to data entry
• Help with Deal processing and Daily banking.
• Play a pivotal role in ensuring customer satisfaction through efficient rental and return processes, upselling services, and embodying the spirit of continuous improvement and adherence to company policies.
• Safeguard company assets by strictly enforcing policies and procedures, minimising risks, and protecting against potential losses.
• Continually working to improve the quality and efficiency of systems and processes

SKILLS AND EXPERIENCE

• Proficient in Microsoft word and Microsoft excel
• Excellent time management and attention to detail
• A positive and enthusiastic team player
• Ability to work well under pressure
• Exceptional Customer Service orientation with a commitment to policy and procedure adherence
• Excellent interpersonal and communication skills (written and verbal)

BENEFITS:

• A permanent full-time position – Monday to Friday, with the financial security of a substantial, well-established Company
• Remuneration and benefits, including an attractive salary, will be commensurate with experience
• Opportunity to grow.
• A collaborative team environment that values excellence and is committed to Customer care
• A friendly-family environment where lasting relationships are valued

PLEASE NOTE:

• We conduct reference checking, pre-employment medicals & AFP Criminal record checks
• Applicants who do not have the required skills and/or experience will not be considered
• Applicants must be physically in Australia and must have full Australian working rights
• We are an equal opportunity employer, supporting gender equality, and workplace diversity
• Only short-listed applicants will be contacted

If you are an organised, process driven individual who loves to help and support others, then this role is for you! Please apply with a Resume - via this Seek ad.