Administration Assistant/ Sales Support

Administration Assistant/Sales Support 

Hunter Valley Modular Homes is an experienced and reputable homebuilder servicing Newcastle, the Hunter Valley, Mid-North Coast and Central Coast, specialising in projects that are beyond your standard project home.

Modular homes represent a new way of looking at building with affordable and flexible designs that have unlimited possibilities. With over 20 years’ experience, we pride ourselves on our cutting-edge designs and building capability, which we attribute to our most valuable asset – our people.

We have an exciting opportunity for a permanent, full-time Administration Assistant to join us as part of our Sales Team!

About the role

The  Administration Assistant/Sales Support role will focus on ensuring that the daily sales administration obligations of the company are met.   

Duties and Responsibilities 

Reporting to the Sales Operations Manager and working in conjunction with the Sales and Construction teams you will be required to assist in ensuring the following but not limited to;

• Follow up and liaise with the client during the sales process
• Arrange and complete product/colour selections
• Contract Creation and document signing
• Ordering of home with the Construction Team
• Respond to phone and website enquiries in a timely manner and keep accurate records of prospects
• Ensure that clients timeline expectations are met during the sales process
• Be proactive and deal with any issues as they arise and collaborate with  your manager if necessary to resolve the issue 
• Display home presentation maintained
• Utilisation of Builders software, all prospects, quotes and sales communication to be recorded 

Skills and Experience 

Experience with home sales administration or equivalent will be highly regarded but not essential. A minimum 4 years experience in Administration is essential for this key role.

• A professional customer focused nature which includes going the extra mile, delivering on promises and the ability to adjust style to identify with a range of customers from various demographics.
• You will be tech savvy and have a good knowledge of MS Office specifically Excel and Word. You will be a company minded individual who takes ownership of their role and is a team player.
• Self-motivating skills and ability to be a strong team player who thrives under pressure, is resilient and is driven to exceed targets or KPI’s.
• Technical and practical knowledge to be able to easily learn new products and offer a range of solutions that best suit purchaser needs.
• Intermediate to Advanced computer skills.

This role is a fantastic opportunity for an individual who enjoys problem solving, working in a systematic manner and getting results.

Benefits and Culture

Our ideal candidate is hardworking and has strong business ethics which closely align with the organisation’s core values: Passion, Integrity, Accountability, Commitment and Teamwork.

Hunter Valley Modular Homes supports ongoing professional development and opportunities will be available for the right candidate. 

This a permanent, full time role with the ability to utilise your skills in a challenging and rewarding role. Days of work are Monday to Friday at our Sales Office in Heatherbrae NSW.

Joining Hunter Valley Modular Homes in this role, you will have endless opportunity to grow and make an influential contribution to the business, within a dynamic, friendly and supportive team environment.

If you believe you have what we are looking for, we would love to hear from you. To apply, please send us your resume via SEEK.