AddressAbout the role
The Administration Coordinator (known internally as the Accreditation Coordinator) is a role that forms part of the wider service delivery team. They will provide support to internal operations staff to deliver NATA’s accreditation services with a client-centric and professional approach. Specifically, the Administration Coordinator will assist the process of ensuring timely and accurate solutions are offered to stakeholders’ accreditation needs and requests. We provide extensive training to detail further the accreditation programs and the industries in which we operate. If you are a strong administrator, with experience in project management or project coordination, this role would be perfect for you. If you have a technical background this is an added bonus, but not essential.
Role Responsibilities:
- Planning, coordinating and following up specified assessment activities to ensure deadlines and expectations are achieved
- Providing advice and support to NATA members, and clients
- Building effective relationships with NATA members to grow loyalty and commitment to NATA
- Collaborating with other parts of the business such as the extended Operations Team to ensure knowledge remains up-to-date with assessment processes
- Utilise appropriate client management tools to communicate with clients effectively.
The ideal candidate will have:
- Relevant academic qualifications in a related discipline such as business administration or equivalent experience (preferred)
- Professional experience with accreditation services, client management or equivalent activities (highly desired)
- Demonstrated ability in project management skills
- Demonstrated experience in building effective working relationships with internal and external stakeholders
- Sound analytical and problem-solving skills
- Strong written business and verbal communication skills
- Excellent time management skills and the ability to prioritise effectively
- Intermediate skills and practical experience in software applications, document and record management software, databases and a willingness to learn new systems.
- Ability to work under pressure and deliver on allocated activities
Salary and Conditions
The salary on commencement is a total remuneration package of $86,350 per annum including super. Standard work hours are 37.5 hrs a week, and the role allows for 3 day working from home.
A full job description is available by contacting the People Team at **********@nata.com.au.
How to apply
Interested applicants must provide a resume and cover letter addressing the qualifications and experience in this advertisement and how this will benefit the Administration Coordinator role by 3 July 2024 to the following email address:
Email: ********@nata.com.au
Who are we?
The National Association of Testing Authorities, Australia (NATA) is Australia’s national accreditation body. We have been delivering accreditation services in accordance with international and Australian standards since 1947, and our role is to serve the national and public interest. NATA is a member based not for profit organisation with approximately 200 staff and offices in 5 capital cities.
Permanent Australian Residency is a pre-requisite for this position.
NATA is an equal opportunity employer.
Website: www.nata.com.au
