Administration & Customer Support

Local Government opportunities, close to home, great remuneration packages and WFH flexibility!

Your new company 

Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Ballarat & Surrounds.

I am currently partnered with our local government clients who are seeking multiple Administrators and Customer Support Officers for immediate and upcoming temporary assignments, with WFH flexibility. 

Your new role 

Are you looking for a rewarding and challenging role in local government? Do you have excellent communication and organisational skills? Do you enjoy working with a diverse range of customers and stakeholders? If yes, then this is the opportunity for you!

We are seeking experienced and enthusiastic Administration and Customer Service Officers to join our local government client. You will be responsible for providing high-quality administrative and customer service support to various departments and functions within the council. You will also be the first point of contact for customers and visitors, both in person and over the phone, and handle a range of enquiries and requests.

What you'll need to succeed 

• A relevant qualification in business administration, customer service or a related field, or equivalent experience is highly desired.
• Demonstrated experience in administration and customer service roles, preferably in a local government or public sector environment.
• Proficiency in Microsoft Office applications and other relevant software systems (eg. Sharepoint, Intranet systems, Teams etc.)
• Excellent verbal and written communication skills, with the ability to communicate effectively with people from diverse backgrounds and cultures
• A positive and professional attitude, with a strong customer focus and a commitment to delivering high-quality outcomes
• The ability to work independently and as part of a team, and manage multiple tasks and priorities in a fast-paced environment

What you'll get in return 

Through Hays, this role offers you a competitive hourly rate + super, working from home flexibility, an opportunity to progress your career within the organisation and:

• Weekly pay cycles
• Nominated choice of superannuation fund
• Online time sheet submission and approval
• No hidden costs or payroll deductions for our services
• No invoicing required for Pty Ltd holders
• Regular contact with consultants throughout the duration of your assignment

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

PH: (03) 5226 8***