AddressApplicants can be considered for all positions.
About the business
We are an established finance provider servicing clients across Australia.
We are dedicated to delivering exceptional customer service to ensure our clients receive their finance quickly and smoothly.
Our team is supportive, welcoming and work hard to ensure our customers are happy.
We’re based on the beautiful Sunshine Coast. If you want to work with a great group of people and possess an enthusiastic customer first approach, apply to join our team.
What you will do:
You will be the first point of contact for our clients. You’ll be responsible for ensuring our clients receive accurate and helpful responses to their enquiries.
Answer the phone – promptly and politely
Provide outstanding support to team members
Handle customer enquiries via phone and online
Assist customers with the application process
Filing customer documents
Manage email inbox
Use your own initiative, problem solve and truly exceed customer satisfaction
Other admin duties as required
What you will have:
A positive, confident and enthusiastic attitude
A friendly phone manner
Exceptional capacity for work, super concentration and attention to detail
Some experience in customer service or a related role
Good computer and typing skills
Ability to make decisions and multitask
Mature & resilient nature
Please note due to the number of applications received; only successful applicants will be contacted.
