AddressBayview Aged Care Residence positioned in the northern suburbs of Gold Coast offers a peaceful, welcoming environment to all. The facility is designed with industry-high standards layout and equipment to make residents feel safe and relaxed. The inclusion of a secure residential area demonstrates our commitment to providing specialised care for residents with specific needs, ensuring their safety and freedom of movement.
We are currently seeking an experienced and capable Administration Officer to join our care team in a permanent full-time capacity. The ideal candidate will demonstrate commitment to a customer service approach whilst ensuring work completion and an eye for detail.
Key Responsibilities but not limited to:
- Handling reception duties, including phone and direct contact with visitors, residents, staff, and contractors.
- Coordinating admissions and discharges of residents.
- Accurate invoicing, reconciliations, and order processing.
- Managing HR files, processing police checks, creating contracts, and assisting with employee onboarding using the existing systems.
- Managing mail, couriers, deliveries, correspondence, and documentation.
- Proficient with MS Office – word, excel, PowerPoint, and other software.
Qualifications and Attributes:
- Exceptional communication and telephone skills.
- Ability to work collaboratively with the team and key personnel to obtain the best results.
- Demonstrated efficiency in administration skills.
- Familiarity with rostering processes or roster management.
- Outstanding and warm personalised customer service skills.
- Ability to maintain the confidentiality of all company, resident, and employee matters.
- Proficiency in using technology and software, including rostering systems and reporting.
- High standard of personal and professional presentation.
- Valid Driver's License.
What We Offer:
- Competitive pay rate in the industry
- Generous Reward and Recognition program offering cash incentives of $5000
- Supportive team environment providing stability and consistency to your work.
- Referral program rewards for bringing in talented individuals.
- Rostered hours provided a fortnight in advance, with occasional short-notice coverage required, Penalties apply per the Aged Care Award rate.
Apply now and become part of our compassionate team dedicated to enriching the lives of our residents, please submit your application via SEEK addressed to the Facility Manager.
A satisfactory Police Clearance Certificate is required as per the Aged Care Act 1997.
We do not consider applications from recruiters.
Please note that a satisfactory Police Clearance Certificate is required as per the Aged Care Act 1997, and TriCare Aged Care Residence is a smoke-free workplace. TriCare does not accept applications from recruiters.
