Administration Officer

Alzheimer's Queensland's Toowoomba Multi Service Centre is a leading provider of customized 24 hour, 7 days per week respite and support services. Our goal is to help clients with dementia or memory loss stay at home and maintain their independence. We use a restorative and wellness approach that focuses on improving physical and emotional health.

We're looking for a Part Time Administration Officer to join our team and help us maintain smooth operations at our Multi-Service Centre in Toowoomba. This is a busy office environment, and the successful candidate will need to be highly organised, detail-oriented, and able to manage multiple tasks at once. Key responsibilities include:

• Providing administrative support to both Management & Dementia Respite Team
• Performing high volume data entry within Client & Staff Management databases
• Screening all incoming phone calls and responding to client and staff queries
• Scheduling Care Services and updating cancellations/add ons
• Organising a fortnightly carer support group and maintaining a Staff Education Register
• Assisting with Quality Audits & Monthly Reporting and uploads
• Approving invoices and liaising with accounts team
• Ordering groceries and PPE supplies and maintaining inventory

To be successful in this role, you'll need:

• Strong computer skills and proficiency in Excel, Word, Outlook & PowerPoint
• At least 2 years administration/secretarial support experience within a busy office environment
• Experience within aged or community care advantageous
• Well developed communication skills - both verbal & written
• Empathy & understanding of the needs of our elderly clients & their carers
• Demonstrated ability to work with various databases
• A current Open Driver License and current Covid Vaccination

Why join Alzheimer's Queensland?

• The opportunity to work within a supportive team of passionate & dedicated professionals
• Competitive remuneration package on offer including access to salary sacrifice
• Work life balance (65 hours per fortnight to be worked 0900-1600 Monday to Friday)
• Rewarding position providing quality of life for people within the community
• Ongoing training & professional development opportunities
• A chance to be part of one of Queensland's most well respected & recognised non-for-profit organisations

We're committed to building a highly skilled workforce and supporting our staff to develop their skills in Community Aged Care services. If you're passionate about making a difference in the lives of elderly clients and their carers, we'd love to hear from you.