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Form of work
SalaryHigh level administration role supporting Ambulatory Care clinics at Ryde Hospital. This is part time temporary position for 7 months.
Employment Type: Temporary Part Time until 03 November 2024 with possibility of ongoing employment.
Position Classification: Administration Officer (Level 3)
Remuneration: $33.30 - $34.34 per hour
Hours Per Week: 14
Requisition ID: REQ472233
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
Where you'll be working
Ryde Hospital
Ryde Hospital is having an incredible $479 million complete hospital redevelopment that will transform the delivery of healthcare for the Ryde local community.
The Ryde Hospital Redevelopment will result in new health facilities and enhanced services including emergency, ICU/critical care, inpatient units, outpatient/Ambulatory Care services and much more.
Construction commenced in early 2023, and will provide you with a wonderful and exciting opportunity to be part of the Ryde team to change the future health services for the Ryde Community completely.
What you'll be doing
The Administration OfficerAmbulatory Care provides a comprehensive range of administration support and customer service functions to the staff and customers of Ryde Hospital under the direction of the Manager, Administration & Patient Services.
The incumbent will provide a professional, efficient service to the patients and clinical staff of the facility.
Functions include but not limited to, frontline reception duties including greeting patients and families on clinic day, conducting patient registration interviews to collect patient personal and demographic information held in the patient administration system, checking patients into outpatient clinics, post consultation administrative support including rebooking follow up appointments, taking phone messages, collecting payments for Medicare Ineligible patients, back of house administration support including patient billing, booking Interpreter Services, and organizing patient transport where required.
People of Aboriginal and/or Torres Strait Islander background encouraged to apply.
Candidates will need to meet the following criteria:
- Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them.
- Highly professional phone manner and excellent communication and interpersonal skills.
- Well-developed computer skills including accurate data entry skills.
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For role related queries or questions contact Elizabeth Price on Elizabeth.Price1@health.nsw.gov.au or 02 9858 7359
This is a NSW Health Category A position which requires immunisation and screening for certain diseases including COVID-19. The full list of requirements are outlined in the You will be required to complete the and during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.
Applications Close: 14 March 2024
Tentative Interview Date: 20 March 2024
