Administration Officer - Emergency Department

Monash Health is seeking administration support to the Emergency Department - Dandenong 

About our Emergency Services at Monash Health 

Monash Health is the largest public health service in Victoria, employing over 22,000 people across a range of specialities. Monash Health Emergency Departments treat over 150,000 emergency patients a year at Monash Medical Centre Clayton campus, Dandenong Hospital and Casey Hospital. Patients have access to a full range of treatment options, including intensive care.  

About The Role and You 

Your desire to help others, especially in urgent situations will be well met by this job. You will be the first contact for many visitors to our emergency area.  Your shifts will pass quickly in this busy environment as you respond to the varying needs of patients and visitors.  With your overall responsibilities involving enquiries (in person and telephone), registering patient information, admissions, discharges, and other clerical tasks, we will put to work your customer service skills and ability to remain helpful in what can be a demanding environment. 

Your clerical and keyboard experience will also be a good head start. We offer comprehensive training that fully prepares you for the role.  You will be sure to benefit from and be stimulated by the learning you will experience.  Your understanding of medical terminology or experience in working with iPM and EMR would be an advantage but your enjoyment of a fast pace, expertise in keyboard skills, ability to multi task and first class communication skills are the attributes you will most need for this position. 

What we are looking for? 

• Proven healthcare administration experience 
• The use of EMR (Electronic Medical Record) and iPM will be an advantage 
• Friendly, customer service driven individual who can communicate effectively 
• Proactive, organised and can work autonomously 

Hours Available: 

Week 1 

Tuesday: 2300hrs - 0700hrs

Wednesday: 1500hrs - 2300hrs

Thursday: 1500hrs - 2300hrs

Friday 1500hrs - 2300hrs

Friday 1700hrs - 0100hrs

Saturday 2300hrs - 0700hrs

Sunday 1500hrs - 2300hrs

Week 2

Tuesday 1500hrs - 2300hrs

Wednesday 1500hrs - 2300hrs

Wednesday 2300hrs - 0700hrs

Thursday 0700hrs - 1500hrs

Friday 2300hrs - 0700hrs

Sunday 0900hrs - 1700hrs

Sunday 2300hrs - 0700hrs

How to Apply 

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles. 

Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered. 

Offers of employment can only be made once all required probity checks have been completed.  These include: 

• reference checks 
• a clear Police Check conducted within the last three months 
• a current Victorian Employee Working with Children’s Check (or proof of payment for same) 
• proof of immunisation 

A request to conduct probity checks does not guarantee that an offer of employment will be made. As part of our selection process, you may be invited by email to participate in an on-camera video interview. To comply with Victorian Public Health directions, all employees working in the Public Health system must be fully vaccinated against COVID-19 and are required to provide acceptable evidence of their vaccination status.

To support your application, and to be compliant with any public health orders in place at the time of, and during, your employment, you will be required to upload evidence of full vaccination against COVID-19. Acceptable evidence is a copy of a Government Official Immunisation History Statement or Digital Certificate showing all vaccination dates. It is a requirement of Monash Health to collect, record and hold vaccination information. Offers of employment will only be made to candidates who can provide acceptable evidence that they meet full vaccination status.