Address
Form of work
Salary- Providing Exceptional Customer Service to patient and clients
- Providing administrative support to clinical and medical staff
- Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of records of relevant meetings and discussions
- Provide administrative assistance to other senior staff and others as requested
- Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined
- Maintain up to date knowledge on procedures and policies of the work area/s
- Highly developed time management and organisational skills
- Strong computer skills including competence in using Patient Administration systems (and the ability to quickly learn new systems)
- Excellent customer service and interpersonal skills
- Ensure effective, accurate and timely communication with staff and clients, communicating with professionalism, sensitivity, and discretion
- Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment
- Ability to adapt to different work environments daily,
- Ensure accurate data entry using appropriate electronic systems
- Exercise judgement and initiative within define procedures, precedents, guidelines, and instructions
- Support and assist other administration and clinical team members within the business as required
- Advanced IT skills in the Microsoft Office Suite, particularly Excel
- A positive attitude and approach to work with a commitment to excellent service and accuracy
- Maintain a safe working environment complying with Workplace Health and Safety and anti-discrimination policies
- Comply with and adhere to Mater Health Services and the private practice policies, procedures, standards and legislation relevant to the role and business unit
- Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
- Access to package meal and entertainment expenses via salary packaging
- Access to leading education and professional development via Mater Education
- Access to our Employee Assistance Program and on-site pastoral care teams
- Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
- Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
- Access to on-site, discounted parking
- Discounted food and beverage at various campus cafés and coffee venues
Applications close: 12 Apr 2024 E. Australia Standard Time
