Administration Officer - Radiologist Workflow

­­­­­­­­­­­­­­­­­­­Imaging Associates provides a fresh approach to Radiology and is owned by a team of well-respected Radiologists with practices across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. 

We are on a strong growth trajectory and are committed to providing a premium and professional service as we continue to grow.

As a result of our growth and focus on continuing to strengthen the support we provide to our referrers and patients, a Full-Time opportunity is present for a customer-focused Administration Officer – Radiologist Workflow.

This role will provide a range of administrative support services to the broader Radiologist team to ensure they achieve their objectives in a timely, reliable and efficient manner, along with the office management of Imaging Associates’ Support Office.

What will you be doing?

• Provide admin and clerical support services to Radiologists, monitoring work priorities and workflow to ensure delivery of efficient and effective patient focused services.
• Manage and coordinate internal and external calls for Radiologists.
• Monitor and evaluate admin processes, systems, and procedures to improve office efficiency and workflow.
• Manage Support Office facilities. including reception enquiries, deliveries, incoming/outgoing mail, upkeep of office meeting rooms/amenities and stationery/office supplies.

What are we looking for?

To thrive in this new role, you will have:

• Previous administration experience in delivering high quality customer service
• Excellent communication and interpersonal skills with the ability to develop positive working relationships.
• Ability to demonstrate professional diplomacy and discretion while maintaining confidentiality.
• Ability to anticipate and proactively meet the professional needs of the Radiologist team.
• Strong problem-solving capabilities with a process improvement mindset
• Proficiency in in Microsoft Office suite of programs

What do we offer?

• Join a progressive and growing business with the opportunity to grow your career
• A full-time opportunity that offers a rotating roster Mon-Fri on 8am-4pm and 10am-6pm shifts
• Work with an experienced, passionate, and supportive team driven by providing quality and excellence in patient care
• Structured induction and onboarding to help you succeed
• Competitive remuneration

Keen to join our team? Please submit your Resume and Cover Letter outlining the skills and qualities you will bring to this role.