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Form of workAre you ready to be the friendly face that welcomes our patients to an exceptional audiology experience? My client, Advanced Hearing WA, are more than just an independent private practice; they are a dedicated team of experts on a mission to make a difference in people's lives. They are a professional, locally owned Audiology clinic located in Busselton, open 8:30am-4:30pm Monday to Friday. They're searching for an experienced, charismatic & professional administrator who shares their passion for outstanding customer service.
The role:
As a member of the administrative team, you'll wear many hats and play a vital role in the daily operations of the practice. Your responsibilities will include:
- General Administrative Excellence: Keeping things running smoothly with your impeccable organisational skills.
- Phone Wizardry: Answering telephone inquiries with a smile in your voice.
- Patient Flow Maestro: Managing appointments and ensuring a seamless patient experience.
- Clinical Assist: Handling of patient letters and distribution of clinical reports.
- Hearing Aid Help: Taking care of minor hearing aid repairs.
- Patient Care Champion: Providing friendly, professional & efficient patient management.
- Data Management: Keeping our records up to date with accurate data entry.
- Financial: Managing accounts and receipts, including processing online Medicare, DVA, and Workcover accounts.
- All-Star Administrator: Tackling various general administration duties like a pro
The Qualities They Seek:
- Proven experience in a reception role.
- Excellent interpersonal and communication skills.
- Comfort with accounting software and computer literacy.
- Proficient typing skills.
- Exceptional customer service and patient liaison abilities
- The ability to thrive in a fast-paced environment & work under pressure
- Maintain a professional demeanor and appearance.
- Handle multiple tasks
- Possess an eagle eye for detail, initiative, and organisation
Not sure you tick all the boxes? Don't let a lack of administration experience hold you back. If you have a robust background in customer service, IT skills, and a burning desire for a career change, we encourage you to apply – your passion and skills may still be just what they're looking for.
What is on offer:
- A Fun, supportive & family friendly environment - join a team that makes work enjoyable and fulfilling.
- A varied role- no two days are ever the same!
- Professional Development: Opportunities to grow and advance in your career.
- Competitive Salary: We recognise your skills and dedication with a competitive compensation package.
We understand that the right fit for our team comes in various forms. We are open to accommodating the available hours and are flexible to consider this as either a job share arrangement or a permanent position, ensuring we find the perfect match that suits both our needs and yours.
Are you ready to embark on a fulfilling journey with them? Apply now and become part of our dynamic team, making a real impact on the lives of their clients. We look forward to meeting you!
