AddressOur client is a well-established ICT company that prides itself on its dedication to excellence and commitment to delivering superior service to its clients. They are currently seeking a full-time (38 hours per week), enthusiastic and detail-oriented Administration Officer to join their growing team in Toowoomba.
The Administration Officer - Sales and Procurement, will play a vital role in supporting the sales and finance teams through efficient procurement processes, quote preparation, and inventory management. This position requires a collaborative approach and a keen eye for detail to ensure the smooth operation of the administrative functions.
Key Responsibilities:
- Undertake all company purchasing via the company's procurement process.
- Ensure accurate and timely data entry in ConnectWise and other internal systems.
- Maintain the schedule of work as detailed in the duty checklist.
- Take ownership of tasks and seek opportunities for continuous improvement.
- Maintain and balance stock warehouses in ConnectWise.
- Manage stock levels, transfers, and monthly stocktakes.
- Report discrepancies promptly to the Manager, Finance and Administration.
- Prepare accurate and timely quotes to support the sales team.
- Manage and progress quotes according to established processes.
- Update customer agreements to reflect negotiated services accurately.
- Provide professional, clear, concise, and timely communication internally and externally.
- Manage procurement and sales boards daily, recording actions against each ticket.
- Register and maintain warranties.
- Register and renew domains and SSL certificates.
- Answer the sales phone line and relieve the service team during meetings.
- Maintain office supplies.
- Support managers with projects and tasks as needed.
- Assist in backfilling the role of Finance & HR Officer when unavailable.
- Builds Strong Relationships: Cultivates effective relationships with peers, end users, and site managers.
- Leadership: Leads by example, understands team needs, and uses initiative.
- Professional Communication: Communicates proactively and effectively with team members, peers, and management.
- Commercial Acumen: Seeks market information and opportunities for business benefits.
- Analytical Thinking: Integrates information, identifies patterns, and selects logical courses of action.
- Results Driven: Maintains focus and consistency, meets deadlines, and delivers quality outcomes.
- Planned and Organised: Manages time effectively, maintains schedules, and prioritises tasks.
