Administration Support Officer - Gp Link

The Patient Flow Support Unit at Townsville University Hospital are seeking an experienced and outcome driven Administration Support Officer to join the GP Link team for a temporary full-time role, up to 30/06/2024, with a possible extension not exceeding 6 months.

The GP LinkAdministration Support Officer will provide general administrative support to the GP link team. GP Link consist of HealthPathways and GP Liaison services.

Townsville University Hospital, located adjacent to one of Queensland’s leading tertiary institutions, James Cook University, is the largest tertiary hospital in northern Australia, providing specialist referral services for 700,000 people living from Mackay, to the Torres Strait, to the Northern Territory border.

 The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland.  
Our purpose is `great care every day'.

The opportunity HealthPathways is a web-based health information site which helps clinicians guide patients through the complex local health system.  HealthPathways provides support in assessing and managing patients (including accessing specialist advice and support) and clear referral pathways for their patients to general community and secondary care services.  The pathways are developed in collaboration between general practitioners, specialists, nurses, and allied health professionals across all sectors.  The aim of HealthPathways is to improve coordination and integration of primary and secondary care, to identify local health care needs and service gaps, and to provide patients with better access to healthcare. 

Employment Term

• Fixed Term Temporary full-time, up to 30/06/2024 with a possibility of an extension not exceeding 6 months.

Benefits

• Salary rates between $2864.10 - $3185.10 p.f. (AO3)
• Annual leave with 17.5% loading
• 12.75% employer superannuation contribution
• Other employment benefits may include: salary sacrificing options ( https://www.health.qld.gov.au/employment/conditions/salary/sacrifice ), locality allowances, employee wellness and assistance programs and access to corporate discounts

Role requirements

• This position requires the incumbent to operate a class C motor vehicle and an appropriate license endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.

For additional information regarding the responsibilities and/or other requirements for this position please refer to the role description. 

The ideal applicant will be someone who has proven ability and can demonstrate the following: 

• Possession of sound interpersonal skills to liaise and consult with staff and clients at all levels and maintain a high level of confidentiality.
• Demonstrate the ability to plan, prioritise and schedule work to meet deadlines and commitments with minimal supervision.
• Possession of sound computer skills for word, excel and data base applications with relevance to Queensland Health information systems.
• Ability to provide general administrative support, including diary management, monitor incoming correspondence and communications.

Townsville North Queensland ( https://www.townsvillenorthqueensland.com.au/ )

Unsolicited resumes from recruitment agencies will not be accepted.