Administration Support Officer

Are you looking for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

Want to read more about the Country Fire Authority (CFA) click here. 

About the Role

We are seeking an adaptable, energetic and confident Administration Support Officer to join the Operational Response & Coordination Team at CFA. This role offers variety of work where you will provide excellent administrative services to a small team, ensuring effectiveness, efficiency and the appropriate prioritisation of tasks.

This position will require you to prepare documents inclusive of letters, presentations, reports, minutes and briefing notes; collate information and documents to undertake research; manage diaries inclusive of appointments, meetings and travel arrangements; coordinate meetings and events encompassing organisation, agenda preparation, venue and catering; data entry, record administration and basic financial/procurement tractions.

About You

Crucial to your success in this role will be your adaptability, positive attitude, willingness to learn and desire to work as part of a great team.  You will also be highly motivated and keen to demonstrate your initiative.  You will have excellent attention to detail and organisational and time-management skills, managing a multitude of tasks in an efficient and effective manner.

Ideally you will have experience with Microsoft Office 365 and a strong working knowledge of maintaining databases, with the ability to draft standard documents, correspondence and reports to a professional standard.

If you are someone who maintains effective and co-operative relationships with internal and external stakeholders alike and offers excellent customer service by delivering timely and professional responses this may be the next step in your career!

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways 

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

• Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. 

Applications close: 11:59pm 7 April 2024.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email ***********@cfa.vic.gov.au

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014.   You can view our Privacy Statement here. For access and correction of the information we have collected, contact ***********@cfa.vic.gov.au