Address- General Support Officers work in the Security Operations Centre (SOC) to perform administrative function, handle all public counter service inquiries, respond to SOC telephones and work with systems. Interact wth Security Officers via phones and two way radio directing tasks and jobs to Officers on foot, vehicle and bike patrols of Campus properties.
- Records, directs and assists security activities to deliver a quality security service.
GSO's work with all SOC software. GSO's undertake data entry for jobs/taskings, incident reporting, generate various reports from perspective database, security correspondence, parking matters, etc.
Note: If not licensed wor with Access Control & CCTV is limited.
Responds to emergencies in accordance with guidelines and manuals for the SOC.
Interact with Access Control & CCTV systems in performance of duties.
Provide advice and assistance to community for security issues - Safe escorts, etc.
Observe principles and ractices of Equal Employment Opportunity.
Have WHS responsibilities, accountabilities and authorities as outlined in the https://staff.uow.edu.au/content/groups/public/@web/@ohs/documents/doc/uow016892.pdf
