Administration Support Officer - Uow

Company description:

Certis Security Australia is one of Australia's leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

Job description:

Position Purpose

Contract Administration Support Officer is a member of the Security team. General Support Officers perform duties as per the Security Agreement. As a member of the security team the Administration Support Officer will work in the Security Operations Centre to provide an effective administrative/security service.

• Administration Support Officer will work in the Security Operations Centre (SOC) to perform administrative function, handle all public counter service inquiries, respond to SOC telephones and work with systems. Interact with Security Officers via phones and two way radio directing tasks and jobs to Officers on foot and vehicle patrols of Campus properties.
• Records, directs and assists security activities to deliver a quality security service.
• Administration Support Officer will work with all SOC software. The Administration Support Officer will undertake data entry for jobs/taskings, incident reporting, generate various reports from perspective database, security correspondence, parking matters, etc.
• Note: If not licensed work with Access Control & CCTV is limited.
• Responds to emergencies in accordance with guidelines and manuals for the SOC.
• Interact with Access Control & CCTV systems in performance of duties.
• Provide advice and assistance to community for security issues - Safe escorts, etc.
• Observe principles and practices of Equal Employment Opportunity.
• Have WHS responsibilities, accountabilities and authorities as outlined in the https://staff.uow.edu.au/content/groups/public/@web/@ohs/documents/doc/uow016892.pdf

Reports to Contract Security Supervisor

Other Key Contacts:

• Contract Security Operatives
• Security Supervisor
• Senior Manager Security
• Facilities Managers/Supervisors
• Faculties and Units
• Contractors

Essential:

• Administrative/ Keyboard skils
• 1E Security License
• Minimum two years experience in administrative roles/security.
• Diploma or equivalent work experience.

Desirable:

• Class 1 AC Security License NSW
• Knowledge of Access Control and CCTV Security systems similar to Gallagher.

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
  

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Sydney Night Patrol & Inquiry Co Pty Ltd
• NSW 400674602
• ACT 17501220
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd
• NSW 405149073
• ACT 17501742
• QLD 3158254
• WA SA 72311
• SA ISL 235794
• VIC Z05 798 61S
• VIC Z05 798 40S
• NT 1093
• TAS 458596293