Administration Team Leader – Building Services

About Us 

Planning and Development Directorate

The Planning and Development Directorate is responsible for thesustainable and responsible development of the City’sneighbourhoods - both residential and commercial.

This high performing team deals with a wide range of interestingplanning and building matters to help shape the future of the Cityfor over 220,000 residents and visitors.

About the Position

The City of Stirling is seeking a passionate Team Leader to jointhe Building Services team.

The Administration Team Leader – Building Services is responsible for supervising a team of Client Liaison Officers inthe delivery of administrative support services to the DevelopmentServices Business Unit.  The position is responsible for thesupervision of administrative officers, customer service delivery,inventory and financial account management, process control,statistical reporting, and client liaison.

Key Responsibilities

The duties of the Business Support Officer will include but arenot limited to:

• Lead and supervise a team of Client Liaison Officers to provide high quality customer service when responding to queries and providing advice to internal and external stakeholders on the City’s administrative systems.
• Monitor the progress of team members in line with key performance indicators and identity any training needs.
• Ensure administrative processes are carried out in a timely and efficient manner in line with Business Unit key performance indicators.
• Work effectively with other Business Units to carry out relevant duties and to develop processes and systems where administrative interaction occurs.
• Conduct regular review of administrative processes to identify areas of improvement and ensure their ongoing efficiency and effectiveness.
• Compile statistics, data and other reports as required for the Business Unit for review by the Leadership Team, Elected Members and state and national government departments.

About You

The following qualifications and experience are highly desired,but if you don’t tick all the boxes, you could still be aperfect fit for this role. Please apply, all applications will beconsidered.

• Demonstrated high level organisational skills, including the ability to plan your own workload, prioritise and meet competing deadlines without supervision.
• Great communication skills, both written and oral.
• Experience with leading an administrative team.
• Administration experience providing high quality customer service, data entry, general office duties and report and procedure writing skills.
• Advanced competency in Microsoft suite – Excel, Outlook, Word, Power Point with an ability to become familiar with other relevant programs.

For further information, please refer to the positiondescription. 

What We Offer

The City offers some great benefits including flexibility inwhen and where you work to ensure a work-life balance. You willalso enjoy a range of other benefits including:

• Free parking and easy public transport access
• Free onsite fitness facilities and end of journey facilities
• Superannuation matching of up to 6%
• Professional development opportunities, including training, memberships, and study assistance
• Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 4 weeks’ annual leave per year
• 50% discount on gym memberships at our Stirling leisure centres – only applicable for perm/fixed-term employees
• Amazing in-house employee canteen
• Up to 10 weeks paid parental leave
• Employee health and wellness program and initiatives including yearly flu vaccinations
• Access to our Employee Assistance Program (EAP) for you and your family
• Generous study assistance
• Active social club
• Employee recognition program
• Novated Leasing (where applicable)

This permanent full-time position is a Level 6 Inside WorkforceAgreement position which attracts a salary from$82,652.26-$87,002.29 gross pro rata per annum plussuperannuation.

To be eligible to work for us, you need to provide, orhave ability obtain a:

• A copy of Australian driving licence
• National Police Clearance (valid within the last 3 months)
• Pre-Employment Medical and DAS clearance
• The right to work in Australia

More about the City

The City of Stirling is a diverse and thriving local governmentin Western Australia, with over 223,000 residents, spanning 30suburbs, the City is a cosmopolitan, multicultural and economichub.

With over 1,400 employees, the City embraces its diverseworkforce by supporting work-life balance and offeringopportunities for progression and development. Here at City ofStirling we celebrate and support inclusion and diversity.

We acknowledge the traditional custodians of the City ofStirling, the Wadjak People of the Nyoongar Nation, and theAboriginal and Torres Strait Islander peoples of Australia. We willact with compassion and respect towards all people and value peopleof all abilities, ages, religions, faiths, sexualities, genderidentity and cultural backgrounds.

How to Apply

www.stirling.wa.gov.au/employment

If you’re interested in this position, we want to hearfrom you so click ‘Apply’ now. If youhave any questions about the position, please contact JosephRowe-Martin I 9205 8354

Applications close 6pm on day 29 January 2024,however please be aware that we may commence interviewing ofcandidates prior to the closing date and reserve the right to closeapplications prior to the closing date.

Attachments:
- Business Support Officer Position Description 2024.pdf