Address
Salary517921
Work type: Permanent - Full Time
Location: MANDURAH
State: WA
Categories: Administration, Customer Service
- Permanent - Full time position - Mandurah, WA
- Supportive team environment
- Great staff benefits and discounts!
Have you seen us around in our Blue Trucks, collecting your rubbish? We do so much more than that!
Cleanaway is Australia's largest waste management organisation dedicated to delivering solutions that offer extraordinary benefits for our customers, our communities and the environment we live in.
Cleanaway is an equal opportunity employer and values people from diverse backgrounds and celebrates the benefits this brings both to us as a company, as well as to our employees.
Your new role
- Lead a team of Customer Services and Administration Officers
- Ability to manage and resolve queries/complaints
- Manage schedules, coverage, and/or absenteeism
- Monitor and check Salesforces queues and associated KPI's
- Ensure all daily work tasks are completed
- Maintain and develop customer relationships with stakeholders
- Strong interpersonal and communication skills, with the ability to motivate and inspire a team
- Proven experience in a leadership role
- Ability to prioritise tasks and work in a fast-paced environment
- Excellent stakeholder management skills
- Strong written and verbal communication skills
- Transactional Administration and Customer Service Experience
- Experience with CISCO/Calabrio technology
- Advanced experience in the Microsoft suite of products
- Knowledge of the waste service industry is desirable
- Competitive Salary Package
- Learning and development opportunities
- Scope for growth within the business
- Support from a strong network of business partners
- Employee share program
- Great staff benefits program including novated car leasing and salary sacrificing on work-related purchases, discounts on private health insurance and more
If this sounds like the opportunity you've been waiting for, please forward your resume and cover letter by clicking the Apply button below. Cleanaway encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply.
Applications close:
