Address Vacancy no: 517921
Work type: Permanent - Full Time
Location: MANDURAH
State: WA
Categories: Administration, Customer Service
Permanent - Full time position – Mandurah, WA
Supportive team environment
Great staff benefits and discounts!
Do you want a career rather than just a job?
Have you seen us around in our Blue Trucks, collecting your rubbish? We do so much more than that!
Cleanaway is Australia’s largest waste management organisation dedicated to delivering solutions that offer extraordinary benefits for our customers, our communities and the environment we live in.
Cleanaway is an equal opportunity employer and values people from diverse backgrounds and celebrates the benefits this brings both to us as a company, as well as to our employees.
Your new role
Lead a team of Customer Services and Administration Officers
Ability to manage and resolve queries/complaints
Manage schedules, coverage, and/or absenteeism
Monitor and check Salesforces queues and associated KPI’s
Ensure all daily work tasks are completed
Maintain and develop customer relationships with stakeholders
Your skills and experience
Strong interpersonal and communication skills, with the ability to motivate and inspire a team
Proven experience in a leadership role
Ability to prioritise tasks and work in a fast-paced environment
Excellent stakeholder management skills
Strong written and verbal communication skills
Transactional Administration and Customer Service Experience
Experience with CISCO/Calabrio technology
Advanced experience in the Microsoft suite of products
Knowledge of the waste service industry is desirable
What we offer
Competitive Salary Package
Learning and development opportunities
Scope for growth within the business
Support from a strong network of business partners
Employee share program
Great staff benefits program including novated car leasing and salary sacrificing on work-related purchases, discounts on private health insurance and more
How to Apply
If this sounds like the opportunity you’ve been waiting for, please forward your resume and cover letter by clicking the Apply button below. Cleanaway encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply.
www.cleanaway.com.au
Applications close:
