Administration Team Leader / Ceo Support - Community Palliative Care

Are you looking for a position where your work makes a HUGE difference in the lives of other people? Do you want to work with other people who have the same passion and intention to give to people who are vulnerable and need support? We are looking for you…

Banksia Palliative Care Service (Banksia) is a not for profit community based Palliative Care organisation providing services across Banyule, Nillumbik and Whittlesea with offices situated in Heidelberg.

We have undergone continuous growth over recent years and we are not finished yet - we are growing and are embarking on an exciting time! 

We need a motivated, passionate, experienced Administration Team Leader who is able to support the CEO, to join our dynamic, cohesive and caring admin team in this newly developed position which will report directly to the CEO- we are looking for the right person. 

We want someone unique! We are looking for a person who can help us to achieve our exciting goals! We are looking a “Jack of all admin trades”. We need someone who (among other things):

• is a great people manager, a leader who can provide support and oversight of a high-functioning admin team; 
• can work with and support a busy CEO, including taking meeting minutes;
• is highly efficient, a little creative, flexible, lateral thinking and willing to work with an amazing clinical team, who do a very emotional, but essential work EVERY day…

We want the whole package!

Experience in a health setting would be an advantage, but it is not essential, however you should ensure you have a very clear understanding and knowledge of Palliative Care.

This is a part-time position - we are looking for someone to work 4 days/week (Tues - Fri) at the office - we do not offer WFH or hybrid options.

The successful candidate will:

• Be an easy-going, adaptable, proactive Team Leader, with extensive, management experience in Administration – essential.
• Have proven and demonstrable ability to provide exceptional administrative management across a range of areas including reception, office administration and executive support - essential.
• Possess problem solving skills with demonstrable lateral thinking and be willing to be extremely flexible – essential.
• Have the ability to adapt to a fast-paced, changing health environment in a rapidly growing organisation.
• Be able to demonstrate well-honed computer and typing skills, be highly skilled in the use of Office programs, and willing to learn and use new systems including client information system and incident reporting system.
• Possess the ability to prioritise workload and respond effectively and logically to competing demand.
• Be motivated by working as part of a cohesive, respectful and dynamic multidisciplinary health and Administration Team.
• Have a demonstrated ability to work unsupervised while maintaining accountability.
• Have a thorough understanding of Palliative Care, with demonstrable experience in dealing with stakeholders and providing exceptional customer service to a very diverse range of people - essential.
• Possess excellent communication and interpersonal skills – essential.
• Hold a current and unrestricted drivers license.
• Be a permanent Australian resident.
• Mandatorily agree to undertaking a National Police Check.
• Have a current working-with-children certificate (WWC) - mandatory.

Banksia will provide:

• Full not-for-profit Salary Packaging entitlements including meals and entertainment cards and novated leasing.
• A Staff Wellness package which includes Team Days, education forums and a comprehensive EAP.
• A Management team who value and nurture staff and promote a strong, healthy and inclusive culture.
• Full orientation and structured support and training throughout employment.
• Professional development and specialised training for successful applicants.
• A strong, positive, collaborative and nurturing culture and a friendly, relaxed work environment.

Please direct all enquiries, and/or applications with a cover letter and an updated CV, to ***********@banksiapalliative.com.au or contact our office on 9455 0822 and ask to speak with Delice Carroll.

Applications close COB Wednesday, 28 February 2024