AddressAbout us:
Absolute Airflow is a leading provider of heating and cooling solutions, dedicated to delivering exceptional service and quality products to our customers. With a focus on innovation and customer satisfaction, we strive to exceed expectations in every aspect of our business.
About the role:
We are currently seeking a motivated and organised Administrative Assistant to join our team. In this role, you will play a key part in supporting our office operations and ensuring the smooth functioning of our day-to-day activities. As the first point of contact for many of our customers, you will represent our company with professionalism and provide outstanding service at all times.
Key Responsibilities:
- Provide administrative support to the office team, including answering phones, responding to emails, and managing schedules.
- Coordinate service appointments and dispatch technicians to customer locations as needed.
- Assist with invoicing, billing, and processing payments accurately and in a timely manner.
- Maintain records and documentation related to service calls, customer inquiries, and inventory management.
- Assist with general office duties such as filing, data entry, and maintaining office supplies.
- Collaborate with other team members to ensure seamless communication and workflow within the company.
Skills and Qualifications:
- Bright and friendly personality with good people skills.
- Previous experience in an administrative role, preferably in a related field such as HVAC, construction, or service industry.
- Strong communication skills, both written and verbal, with a customer-focused approach.
- Excellent organisational abilities and attention to detail, with the ability to prioritize tasks effectively.
- Proficiency in computer applications such as Microsoft software and familiarity with industry-specific software (e.g., HVAC service management software).
- Ability to work independently and collaboratively in a fast-paced environment, with a positive attitude and willingness to learn.
- Familiarity with heating and cooling terminology and equipment is advantageous but not required.
- Knowledge of administrative procedures and best practices.
Benefits:
- Competitive salary based on experience.
- Opportunities for career advancement and professional development.
- Supportive work environment with a focus on teamwork and collaboration.
Join Our Team: If you are enthusiastic about joining a dynamic team in the heating and cooling industry and have the skills and experience outlined above, we would love to hear from you!
