Administrative Officer - Care Service

Employment Type: Temporary Full Time until 30th June 2025

Position Classification: Administrative Officer Level 3

Remuneration: $66,027.58 - $68,085.50 per annum plus Superannuation

Hours Per Week: 38

Requisition ID: REQ486382

What You'll Be Doing

The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.

The SESLHD ACAP Intake Admin Officer is a pivotal administrative and triage role directly supporting the operations and function of the SESLHD ACAP Intake Service under the direction of the SESLHD ACAP Team Leader. The position is a customer focussed contact role, responsible for the provision of high level administrative function that interfaces between the SESLHD aged care assessment services satellite locations and the My Aged Care portal. The position will directly interface with referring services, clients and other healthcare teams.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

All Category A workers and new recruits are required to receive one dose of the seasonal influenza vaccine annually to be considered compliant.

Category A workers and new recruits who are non-compliant with seasonal influenza vaccination or have a medical contraindication to influenza vaccinations must comply with all other infection control risk reduction strategies as directed while working in a Category A position.

SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We encourage people from different backgrounds to apply.

Support for Aboriginal and Torres Strait Islander candidates

We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. If you have any questions or would like guidance on the recruitment process, please contact the SESLHD Aboriginal Employment Team via email to: ***************@health.nsw.gov.au

• Demonstrated excellence in a wide range of office administration and data entry skills and experience with demanding workloads.
• Demonstrated experience in frontline customer service providing professional, clear, accurate and prompt responses in complex work environments.
• Demonstrated high level communication skills including verbal, written and electronic.
• Demonstrated capacity for critical thinking including problem solving, effective prioritisation and escalation.
• Demonstrated commitment to providing quality service and quality improvement initiatives in workplace practices and procedures.
• Demonstrated capacity to be an effective member of a multidisciplinary team who can work independently, take initiative when required and follow direction.
• Knowledge of or readiness and capacity to learn basic medical terminology.
• Demonstrated proficiency in use of data systems and MS Office suite, Outlook with experience in/or ready ability to learn healthcare databases e.g. My Aged Care, Cerner eMR, iPM.

Need more information?

• Click here for the Position Description and SESLHD Expected Standards
• Find out more about applying for this position

For role related queries or questions, please contact Colleen O'Neill via email at **************@health.nsw.gov.au

Applications Close: 28 May 2024