Administrative Officer - Pharmacy , Queensland Health

The Pharmacy Department at Townsville University Hospital are seeking an Administrative Officer for a temporary part-time role, commencing ASAP up to 03/08/2025, working 40 hours per fortnight.
The Administrative Officer provides and maintains an efficient and effective, ethical and confidential administrative support service to the Pharmacy Department under the direction of the Administration Team Leader.
Townsville University Hospital, located adjacent to one of Queensland’s leading tertiary institutions, James Cook University, is the largest tertiary hospital in northern Australia, providing specialist referral services for 700,000 people living from Mackay, to the Torres Strait, to the Northern Territory border.
Job details Position status Fixed Term Temporary
Position type Part-time
Occupational group Administration
Classification AO2
Workplace Location Townsville region
Job ad reference QLD/TV545311
Closing date 29-Feb-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration ASAP - 03/08/2025 (40 hr/pf)
Contact person Kalyn Belstead
Contact details 07 4433 0442
Access the
As an employer we are seeking to attract and retain a diverse and skilled workforce and we are committed to HARNESSING THE POTENTIAL OF OUR PEOPLE.
Our proactive approach to fostering a psychologically and physically safe workplace, build and retain high-performing teams, and embed a culture that lives our values, involves offering rewarding career progression to our existing employees and encouraging professional development through capability building and higher duties opportunities.
Employment Term

• Fixed Term Temporary part-time, commencing ASAP - 03/08/2025

(40 hours per fortnight)
Benefits

• Salary rates between $30.33 - $35.37 p.h. (AO2)
• Annual leave loading + leave
• 12.75% employer superannuation contribution
• Other employment benefits may include:

, locality allowances, employee wellness and assistance programs and access to corporate discounts
Role responsibilies

• As the initial primary contact for clients in Pharmacy use effective communication, interpersonal and time management skills evidenced by effectively prioritising workload.
• Receive prescriptions, medication charts and nutritional orders from patients and hospital staff confirming accuracy of all personal information and enter into the required tracking systems.
• Liaise with other government departments such as Medicare and Public Trustee as needed to obtain relevant entitlement information.
• Access and use a wide range of hospital-based computer systems and applications including HBCIS, Scriptraker, Excel, Outlook, Word and QHEPS to obtain information and update information.
• Undertake general administration duties such as mail, filing, photocopying, data entry, meeting attendance and attend to miscellaneous administrative duties as required by the Administration Team Leader.
• Check outstanding patient invoices in accordance with the financial management practice manual and departmental work instructions.
• Work as part of a team, be flexible in a changing work environment and perform duties responsibly in the absence of supervision while providing quality customer care in a friendly and helpful manner with the ability to communicate effectively and confidently with patients, members of the public and departmental staff both in person and over the telephone whilst adhering to Queensland Health guidelines on confidentiality.
• Maintain up to date knowledge of directives, Queensland Health policy, processes and procedures relating to finance.
• Participate in the development, implementation, review and maintenance of internal systems, processes and work practices.

For additional information regarding the responsibilities and/or other requirements for this position please refer to the role description.
Unsolicited resumes from recruitment agencies will not be accepted.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .
Please download the Role Description for future reference.
This is a Vaccine Preventable Diseases (VPD) risk role:
Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis.
Documents
Before applying for this vacancy please ensure you read the documents below.
Information Package for Applicants
Information Package for Applicants
Role Description
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