Administrator - Health Programs

• Based at our Elgar Road Campus, Box Hill
• Ongoing opportunity
• PACCT 4 $62,687.00 per annum (exclusive of superannuation)

About the role:
An exciting, ongoing opportunity to join Box Hill Institute as our Health Programs Administrator!
Within this role, you will work collaboratively with the Senior Administrator and leadership team to provide a range of administration support and coordination including course enquiries, financial administration, general office-administration and student assistance.
You will be liaising with students, teachers, and employers regarding absences, lateness and timetable changes, organising appointments with students as required. As the Administrator, you will be providing quality customer service to support students through their student journey by ensuring timely and accurate information is provided.
You will be supporting in a range of business processes and activities including compliance with audits and quality, implementing improvements in work methods and policy and procedures.
At times, you will have the opportunity to attend to front of house duties and coordinate faculty events eg; career days, open days and information sessions.
This opportunity is ongoing and salary is PACCT 4 $62,687.00 per annum (exclusive of superannuation).
About You:

• Demonstrated experience in a similar administration role and high level customer service experience
• Relevant qualification in Business or Office Administration (desirable)
• Demonstrated experience in supporting a range of administrative services to a high standard. Experience in administration of educational delivery and / or professional services is an advantage
• Ability to prepare written communication including letters and emails; demonstrating grammatically correct language
• Understands and experience in computer systems eg Office products. Student One experience advantageous
• Cooperates and works well within a team and shares team goals to achieve outcomes
• High attention to detail and is polite and considerate when supporting students and colleagues
• Demonstrated experience in confidently and courteously liaising with people at all levels, with a commitment to providing a high level of customer care and client satisfaction
• Highly supportive and compassionate with a commitment to continuous improvement and high level communication

About Us:
We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes.
Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various correctional and defence sites in Victoria.
We are committed to a highly motivated and aligned workforce, so we’ll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance.
Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.
Benefits:
We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements. Employment benefits include:

• Flexible work arrangements (dependent on the role requirements)
• Career progression opportunities and reward & recognition programs
• On-site parking
• Novated leasing and salary packaging
• Access to health & wellbeing resources
• Employee discounts on health insurance, car rental, newspaper subscriptions and more
• Access to libraries offering ebooks, films, novels, children's books and so much more
• Discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming
• Purchased Leave

If you have questions about this role, please contact Cindy Hamilton via email at
Applications close: 5pm, Thursday 21st March 2024
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute’s pre-conditions for employment. These include providing a satisfactory (valid employee) Working With Children Check and National Police Check, as well as evidence of COVID-19 vaccination status as prescribed by the Public Health and Wellbeing Act 2008 (Vic).
Box Hill Institute reserves the right to withdraw an advertised position at any stage.